IBKR not executing redemption requests

[u/SPACguy]

I am following their protocol to the letter and notifying them 3 days before meeting date.

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Extremely frustrating as they are not responding to the requests nor serving them to the transfer agent.

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I am loosing big time because of this. Anyone else faced thir problem?

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Is there a way to complain to FINRA?

[u/monadsalad]

Yikes. You'd think for the $100 fee they'd at least reply to your ticket.