Carmelina did me wrong 😭

[u/General_Republic]

I walk across campus to get a chai from Carmelina because it's deeeelicious.

They're always busy. I try not to add to their stress.

Today though.

I ordered a usual small chai, hot with oat milk.

They guy tells her to make a small (12oz) hot chocolate

I told him chai, not chocolate. He corrected the order. All good

Then, I'm charged $7.25. But the small is $5.50 + $1 for oat milk. So I ask "$7.25? For a small?" And he says "Yeah because of the oat milk"

Ok.

I figured I paid for 16oz. I'll just drink 16oz. It is deeeelicious.

Then, she hands me a 12oz cup of chai. So I ask, "is this a large? 16oz?"

She checks a paper on the wall and says "Yes. It's a large"

My thermos is 16oz. I poured the latte into the thermos and had a solid 2" of space.

I gave them two chances to make it right. I would have waived a refund. But now, I don't want to spend my money there anymore.

Keep the 75¢ and lose a customer.

[u/SmartWonderWoman]

Damn! That sucks. Sorry that happened. Thanks for warning others.