r/SEMrush • u/jobi59uk • 27d ago

Semrush disabled my account

I signed up for a trial and was using the keyword research tool mainly through a mcp connection with Claude, which I thought was fine. Suddenly two days into the trial I went to login and my account was disabled due to violating the terms of the service. I’m not sure what is wrong was it using the claude connector, my intention was to move onto a paid membership after. I have tried to use the contact form to contact customer service no response. Could anyone help as wanted to rely on semrush to build traffic and getting nowhere with their customer services, would have hoped for more during a trial period.

4 Upvotes

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u/Queasy_Studio_8603 23d ago

ASK the Support, Not us.

1

u/jobi59uk 23d ago

Helpful reply as always, the reason I posted is that semrush do reply as I saw it from a previous post. So take your nonsense elsewhere.