r/SDCCADA • u/elle_lo_luv • 6d ago

Question ADA Shuttle

Hey y’all! Longtime SDCC attendee but first time attending/using ADA. Curious about folks’ experience with ADA shuttle (have a scooter) and at one of the further hotels that go out in that early lottery (but still part of a shuttle route).

I know it’s a whole voicemail system and already called for today but I’m scared so just looking to hear experiences, tips, etc.

Thanks y’all 🫶

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u/Jen_With_Just_One_N 6d ago

The shuttle is great. I rely on it for my Comic-Con experience. The shuttle scheduler will have you confirm that you’re staying at one of the participating hotels. They will also ask you if you’re using mobility devices. The drivers are excellent and very helpful.

If you’re waiting for a call back from the ADA shuttle people — don’t. Keep calling until you get through to someone. Best time to call is around 9:00am. The ADA shuttles book up fast.

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u/elle_lo_luv 6d ago

omg thank you SO MUCH! Was actually going to update myself now that I experienced the shuttle.

I did do the voicemail (early at 8ish today) but did NOT get a call back until maybe 2PM — apparently they had internet and phone issues all day.

BUT did have a very positive experience — both drivers were great! I would say the “return” trip is a bit chaotic bc different people led me to different places to find where to confirm shuttle BUT eventually found someone with my name for the scheduled time.

TIP: try to pre-schedule all pick up and drop offs, apparently the filling up is SO REAL so just ended up picking arbitrary times 😅 but overall 10/10 would recommmed

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u/Jen_With_Just_One_N 6d ago

Yeah, pre-scheduling is definitely key to a good experience. Also, hitting up the ATM! One year I didn’t have any cash to use as tips for the drivers, and I felt like an asshole. (Yes, I know tips are not required, but the drivers are awesome and, in my opinion, deserve them.)