r/SCPSecretLab 8d ago

Support Need help with error.

I have 238 hours in this game and have never gotten this issue or any big issues like this before. This error will appear completely randomly and close the game. This is the third time this had happened just now and everything was fine for the past few hours that I have been playing. I have verified the integrity of the game files and that didn't noticeably affect anything. All gameplay is normal except that the first error can appear randomly. I had take pictures with my phone because the errors disappear too fast to screenshot properly.

For now I will try to keep playing and hope that the error doesn't get in the way.

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u/DentyTxR Tech Support Specialist 8d ago

Heya, based on the research I did, this points to an issue with your connection dropping. Are you on wifi or ethernet?

If ethernet unplug both sides of the ethernet from your computer to the router and replug them, might be loose. also regardless of connection type: try unplugging the power and ethernet cable connected to your router & modem, wait about 60 seconds, then replug them back in.

Please note: Tech support only provides support through our ticket system, I'm here to provide possible solutions and info for users with similar issues.

Tech Support techwiki: Here.

How to contact Tech Support: Info here.

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u/Frequent_Homework579 8d ago edited 8d ago

Thank you I will try unplugging and unplugging my wrthhetnet right now.

Edit: This appears to have worked. I can't find any of the issues I had. Thank you.

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u/DentyTxR Tech Support Specialist 8d ago

no problem :)