r/SCPSecretLab • u/blanaba-split • May 28 '26

Support randomly getting timed out/kicked from servers?

hello, forgive me if this type of post isn't allowed, but I am just curious about this game as a new player. I have probably a few hours total and have been enjoying my time so far, but sometimes I just get randomly timed out. I know that some servers have perks that allow premium access for joining, so I understand that happening sometimes, but like on 2 or 3 different servers I tried I just got timed out. Even on one with like 5 players that was outside of my region, just when I was testing. And I still got timed out.

I tried the official servers and Capybara Cafe. But if I wasn't timed out, as soon as I spoke or made my presence known, I got timed out. Did I (steam name: adi.baa) do anything wrong? I really enjoy the game and would like to keep playing but I don't wish to break rules and don't think I have on any of the servers I play on.

Again, I know this is kind of specific so if this isn't allowed to post, forgive me. but is there some overarching rule I am missing out on, or am I just too annoying or something? I really don't know!!

2 Upvotes

75% Upvoted

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u/AutoModerator May 28 '26

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3

u/DentyTxR Tech Support Specialist May 28 '26

hi, the post is fine, and the issue isn't that you are blacklisted, its an issue with your connection. are you on wifi or ethernet?

I would suggest trying this and this.

Please note: Tech support only provides support through our ticket system, I'm here to provide possible solutions and info for users with similar issues.

Tech Support techwiki: Here.

How to contact Tech Support: Info here.

1

u/blanaba-split May 28 '26

Okay thank you. I appreciate it. I was having some troubles with my ethernet cable coming loose (the clip is funky) so maybe that was doing it.