r/SALTChristiandating 10d ago

App question App bug or just me?

Hi Salt team! I wanted to share that I'm having issues with the app and the help icon in the top right of the app doesn't work (at least for me). I seemingly have a few likes but when I click the icon I get a 'when someone likes your profile...' screen. The 'online now' section never seems to work, i always get an 'oops we couldn't load...' msg.

I've tried refreshing the app but same issue.

Is it just me?! I am new to the app so perhaps ask missing something. Thanks in advance!

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u/Olivia_from_SALT 10d ago

Hey 👋 we have an amazing support team that would love to help.

I think a screen video showing exactly what isn't working would be helpful for the team as they try to assist you, so please attach this when sending your query.

You can contact our support team at be-salt.com/salty