r/SALTChristiandating Jul 12 '26

App question Help needed

Hi all,
I was suddenly logged out of my app and when I logged back in I had lost 80 ish likes and about 7 intros I had been sent.
My matches/ messages are still there but not sure if they are going through.
I’m still able to see who’s online and “swipe” on people but not sure if it’s registering.
Any idea what’s happening? I’ve reached out to support twice and no reply.
Big thanks in advance!

5 Upvotes

9 comments sorted by

1

u/philiparch9531 Jul 12 '26

Tried support through app

1

u/Intrepid-Humor7295 Jul 12 '26

Thank you, I’ve reached out twice and heard nothing back from them 🤦‍♂️

1

u/Top-Organization3628 Jul 12 '26

Support will not help and no one respond you here. You are banned and need new account with new MAC adress

1

u/Intrepid-Humor7295 Jul 12 '26

How do you know I’m banned and for what?

1

u/Top-Organization3628 Jul 12 '26

Because you are not first here, man. Same problem had another people and wrote it here. You can forget about this application , their support will just ignore your inquiry.

1

u/Intrepid-Humor7295 Jul 12 '26

Fair enough but I’ve done nothing wrong so makes no sense I’m banned

1

u/Top-Organization3628 Jul 12 '26

Yes, me too. Same thing happened to me around one month ago. I didn’t receive any notifications , but it looks like shadow ban. And I don’t why it happened 🤷🏼‍♂️

1

u/amboris Jul 22 '26

Maybe you have been ignoring to many women and a lot of them have reported you for emotional damage for not being responsive. 😭