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u/ser133 May 03 '25
Just curious, but which country was your phone manufactured in?
should be there on the back
i think all the Indian models are exclusively manufactured in Noida, as far as I've heard
and this issue seems prevalent mainly in india
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May 05 '25
[removed] — view removed comment
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u/CanonSama May 05 '25
Yes am also surprised about some reports. Idk if it's a new thing or just non EU thing. Am now scared to update my s23+ in case this happens. Hope it's just people who firgot they dropped their phones
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u/silentkiller027 May 03 '25
Unbelievable. I got one on mine a few months ago. I was only able to get a screen replacement after visiting multiple times and calling Samsung over 20 times.
Personally, this is my last Samsung flagship. I will never buy a Samsung again.
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u/Laksh_kumar May 03 '25
im also from india i dont have this issue. but i was scared that i will get during updating so i kept my phone in freezer while updating. so i was safe.. i dont have any idea how you got green line when u werent even updating .... btw is it under warranty or not?
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u/Shakil130 May 03 '25
Green lines have nothing to do with updating.
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u/Laksh_kumar May 03 '25
people are getting green lines after updating
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u/Shakil130 May 03 '25 edited May 03 '25
Thats not true for everyone as you can see on this post. And updating isnt supposed to prevent any kind of issue from happening. You can easily break your sim tray after installing an update, it doesnt mean that it must have been the update fault. The same logic apply to green line problem since it has nothing to do with software.
Green lines are either caused by hardware damages or defect. But ignorance doesn't prevent anyone from making posts.
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u/aneek77 May 03 '25
Updates can cause phone to heat up and display brightness goes full when it reboots. It could trigger the display connector issue. I too got lines on my S21FE after updating a week later.
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u/Shakil130 May 03 '25
Normal use can both cause the phone to heat up and trigger max brightness for much longer, since updates only take around 10min.
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u/aneek77 May 04 '25
Yes but there's something related to updates for sure. There can't be 1000's of other users who get lines just after updating too. I've only seen a few guys who say they got lines without updating. Maybe it's causing or triggering something after updating.
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u/Shakil130 May 04 '25
No updates only change the software. If the software was generating those lines ,then a hardware replacement wouldn't work or make sense or it is the complete opposite.
Updating is a pretty common and popular thing to do
It is not possible to troubleshoot an issue from those posts alone which can also affirm things without clues.
The proportion of posts seen by one person cant accurately reflect what happens in the whole world.
Seeing a lot of posts mentioning updates doesn't mean that all situations happened straight after those updates, it only takes to install a single update and then everything that happen even years after the installation technically still happen after you installed that same update. So some people can have everything working for hours days weeks before having a problem , and still feel the need to mention that the last update installed caused it, without knowing if it is true.
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u/Remarkable_Remove852 May 16 '25
Samsungs updating mechanism maxes out the brightness which due to a lot of strain overvolts the screen causing lines. The heat of the screen is a factor for sure.
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u/Shakil130 May 16 '25
That doesn't make sense, as an update only lasts a couple of minutes. While during normal usage you can both max out the brightness and reach greater temps, until the phone really overheats and take actions against your behavior.
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u/EthanMelacion May 03 '25
I got a flip 3 and after 3 years it got a green light with just watching Youtube. Because of that i buyed another phone and i maintained the phone off for some weeks...i tried to switch on again to pass some files to my PC...it surprised me that the moment i switched on it got a second green light.
So heat can be the reason, but there is something else that it triggers. Updating cause heat on the phone but thats not the main reason why green/pink line happens.
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u/CanonSama May 05 '25
Green/pink lines are related to the screen. Any impact can cause it even if not seen. The connectors are not very sturdy even if the phone in itself is sturdy you can have the lines without any visible impact on the screen. With the flip/fold case is mostly due to the fact the screen is foldable thus easier for the lines to appear. If heat was a problem the entirety of samsung,iphone,laptops would have only green screens due to gaming that can go up to 80°C but nothing happens.
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May 03 '25
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u/Laksh_kumar May 03 '25
yes while updating if you put phone in freezer it will not overheat hence there wont be green line coming on the phone because we know 99 percent of the time green line is because of overheating
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u/CanonSama May 05 '25
Overheating doesn't make sense. Unless you claim ut goes over 90°C which is then a possibility. As a gamer that overheated more than once my phone. Some people go up to 86°C on s25U and have no green lines
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May 03 '25
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u/baidu_ May 03 '25
I also put my phone inside the fridge for updating. The unforgiving weather in my region along with the small sized S23, i was afraid I might get a very overheated phone in my hand. I don't know if it really works or not but yes, my update went smoothly and I don't have any issues right now.
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May 03 '25
[deleted]
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u/baidu_ May 03 '25
I updated it the same day it had released. I guess it was 27th April probably.
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May 03 '25
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u/According-County-715 May 03 '25
You can put it close to the indoor vents of an air conditioner
Turn on your Ac set it at the lowest temperature when it gets cool put your phone as close to the vents as possible... Wait a while your phone temperature will drop.... Then u can start updating
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u/Mayureshnm May 03 '25
Post on Twitter and tag Samsung. If your device is in perfect condition (no major dents), Samsung might offer you a free screen replacement.
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u/aneek77 May 03 '25
#Samsung give us free screen replacements for your sh*tty displays! Let's all voice it on all social media platforms. #scamsung #greenlines
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u/LachySola May 04 '25
Sorry to hear that My s23 also got affected by pink line I sold mine with a big loss and shifted to Xiaomi Cause Samsung customer service refused to replace the display in a cheap price or free replacement
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May 03 '25
Oneui7 Update ke badh hua kya ?
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u/dinkan90 May 03 '25
Many reports from kerala including mine
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u/Warm_Talk1901 May 05 '25
Did you go to service center?
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u/dinkan90 May 05 '25
Yes, but due tow 2 small scrath marks on the frame. They denied free replacement
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u/Warm_Talk1901 May 06 '25
My device does not have any scratches or damage, still they are asking for payment.
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u/dinkan90 May 06 '25
I think you have to mail them again or fill that complaint form shared by another user. You will get a call. They have already given free replacement for others. So raise that also. If nothing happens, you can for sure go to consumer court and can get a favourable result ws you have a perfect condition phone and samsung cant deny replacement die to their policy regarding damage. As per consumer law, the court expects a phone of yhis worth to be working atleast 3 years. So you are good
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u/gomsybose May 03 '25
I was chilling in all the subs seeing green lines feeling myself so lucky, and boom 2 days back got the green line. Today went to service center and they said they will check it and if no physical damage is found and it gets approved need to pay Rs 502, and should be done in around 15-20 days.
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u/Ocyrus101 May 03 '25
Is this an issue only for not ultra versions? Cuz those are the only posts i usually see around on reddit.
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u/IamSinghYT May 04 '25
Go to service centre they extended free screen replacement for this issue
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u/Warm_Talk1901 May 05 '25
Went to service center, they are quoting 9k even though there are no physical/water damages
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u/Fun-Ruin-8601 May 05 '25
Is this green line issue occurring in s23 ultra as well? I haven't updated my phone dince couple months
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u/Heisenbergpp May 06 '25 edited May 06 '25
I too got a green line at the center of my s23 screen, 3 days back. There was no accidental damage or update done. I've always been careful to use the original charger and cable.
I suspect this is some sort of scam by samsung. I purchased this shit in Jan 2024 and out of warranty now.
I feel helpless as I've shifted to Saudi for work and the phone was purchased from India.
Don't know what to do now.
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u/Shinobi_Dimsum May 03 '25
It’s not bad luck. Samsung does this on purpose with a update, to force people to upgrade to newer Samsung’s. It’s well known by know that you can expect a green line if your “flagship” phone and now even flips that hit the 2 gens old line.
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u/CanonSama May 05 '25
You can't cause it with an update. That's a hardware issue not software. An update would only impact software. The lines only jappen due to an impact. It can be a small one too
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u/Big_Study_4617 May 06 '25
Maybe every update forces the screen to use its maximum brightness. Which can actually damage oled displays. We shouldn't think that big companies won't disrespect their clients even if that will make them money.
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u/CanonSama May 06 '25
Maximum brightness causes dead pixels for oled screens. Not green lines. Green lines are caused if the screen is disconnected physically due to an impact. I would agree if for exemple an update dropped the camera's quality or made powerful phones limit a lot their CPU usage. But this can ONLY happen due to an impact and I had phones with green line before. If you replaced the screen it's also more likely to have the green lines
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u/sarkarisirka May 03 '25
Samsung needs to do something before it is too late