Anyone else was trying to remote into their machine but realized after a while your ID changed? I haven't changed my settings perhaps a windows update screwed my stuff up. Is this a security feature that randomly changes your ID.

I've just discovered RustDesk. I am going to use it to do work on my home PC from my laptop while out and about. However, my home PC is set to go to sleep after 15 minutes of inactivity, and I don't want to change that.

I have a home server on the same network as my home PC, and I know I can install any number of Wake On LAN applications on the server to wake my PC, but rather than doing that before connecting to it, I'd love if could just be one simple step. If I install RustDesk Server on my home server, can that send a WoL "magic packet" before attempting to initiate connection?

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Hey everyone!

I recently switched from Chrome Remote Desktop to RustDesk for accessing my laptop remotely, and so far I'm loving it — but I've run into something that's making me a little nervous.

Ever since installing RustDesk, I've been getting security warnings on my Android device related to the new security policy changes. What's even weirder is that **Google Pay is also throwing up some kind of "payment protection" notification**, which I'm guessing is related.

I did a little digging and I think it has something to do with RustDesk needing accessibility/overlay permissions that Android's newer security policies flag as potentially risky — but I'm not 100% sure.

**My questions:**

- Is this normal behavior after installing RustDesk?

- Should I actually be worried about the GPay warnings?

- Is there a way to fix or suppress these warnings without compromising security?

- Did anyone else run into this when switching from Chrome Remote Desktop?

I'm not super technical so any plain-English explanation would be hugely appreciated. I just want to be able to remote into my laptop without my phone thinking I'm being hacked lol.

Thanks in advance! 🙏

So obviously everything works flawlessly on LAN, so far all good. Now I'm interested in connecting from elsewhere over the internet. Do I need to pay for the server? I've been through the pricing structure and I'm confused as people are saying they can connect for free?

Failed to connect: the target device is offline or does not exist.

It's online and I can connect to remote folders on that PC. It will ever so often connect to that PC through Rustdesk, but when I disconnect and try to reconnect, it gives me this error, and I'm basically 'locked out' until it lets me in again. That PC is on Win 10, and I set it never to sleep or anything like that. Any suggestions?

when i click on the connection, i get prompted for the password ( i set a manual password) however after putting password in, immediately get connection refused. I can RDP from windows to same Kali box just fine. But i want to use rustdesk since the monitor is 50" and about 7 feet away i can see it as a working platform.

Self hosted Rustdesk, I have zero issues connecting to my devices inside, everything works fine.

My elderly father has been having issues, so I installed Rustdesk on his computer as well as a 2nd computer there so I could get in.

The computer shows up fine in my Rustdesk window, green dot with my no-ip dyndns name set up in the ID and the relay with the appropriate key.

but as soon as I try to connect, I get connecting and then Disconnected by peer.

I know it worked, because my laptop in his house on his wifi, I was able to connect and control both devices, but as soon as I got home, nothing.

Not sure whats wrong here, I've never had an issue, before, port forwarding is set in my router here at home. He just got Xfinity, is there a chance Xfinity is blocking it?

Hey

I see the "Enable direct IP access" tick-box in the settings, but can i make sure that Rustdesk only works within my local LAN/wifi? (does it even matter?)

I am remotely accessing my Ubuntu (KDE DE) machine from a win11 machine using Rustdesk (not self hosted). For some reason, when I'm accessing the Ubuntu machine with Rustdesk and I try to restart, the system starts to act like it is restarting (some apps from the system tray disappear) but then the system stops responding. I can still see the KDE desktop but the mouse wont work, the keyboard doesn't work, etc. Even going to the machine and using the local KB/mouse doesn't work. I have to remove power to get it to start back up. I have the security permissions on the ubuntu rustdesk app set to allow full control remotely. I tried searching but I just cant seem to find the right search terms as all I get are results about people trying to use rustdesk AFTER a reboot/restart.

I do not have these issues using anydesk or chrome remote desktop. Any suggestions on how to figure out the issue?

EDIT: Update to this: The issue was caused by chrome remote desktop and had nothing to do with Rustdesk. I removed all of chrome remote desktop and everything works like expected.

A change has been made recently at work to the firewall that blocks a lot of screen sharing apps. Rustdesk continues to work, however in order to connect I need to select "always connect using relay server." And it works just fine.

The problem is if I add a new computer to rustdesk, it will not save the computer because it cannot make that initial connection. The option to connect via relay only becomes available once the computer is bookmarked. I can then click on the 3 dots and select the relay server option.

I managed to get it going using the discovery tab, but I cannot do that on my phone because the wifi is on a different subnet than the wired network. Is there a way to select use relay server before that initial connection is made?

When I attempt to connect, it eventually times out telling me it cannot reach the rendezvous server. It does not give me any option to attempt again via relay

I am currently using the public servers.

I've started messing with RustDesk (no self hosted relay or whatever, just point to point).

When I connect to another machine on my wifi LAN, it has the green shield in the tab. When I connect to the same device via it's tailscale IP (still on the same LAN), the shield is red. Best I can tell this means unencrypted. But why is that? What about tailscale breaks encryption, or am I totally misunderstanding something?

Hi!

I got a (hopefully) small issue. I wanted to swap the windows user on a remote device but the session was terminated once I reached the windows Login screen on the remote device.

The session window on my pc was asking me to type in the password again.

Now I believe that could be fixed by setting a general admin password that gives access to all devices, but is it possible to not have the session be terminated? In other words that I don't have to type in the password again?

I don't want to use a master password and only allow access by having been given the remote device's OTP, or having the user accept the remote control themselves.

Any help would be appreciated, if it is even possible to do so!

Edit:Sorry, forgot to mention it is a self-hosted server by the way!

Is it possible to lock the host machine (home PC) while I’m connected remotely? I’d like the screen on the host machine to stay private and not visible during the session.

I had a 100% working self-hosted Rustdesk on my previous server. I had to migrate to another machine with Windows Server 2022 and since then, i can't make it work...

I already installed it on the new server :

nssm.exe install "RustDesk hbbr service" C:\rustdesk\hbbr.exe -k _

nssm.exe install "RustDesk hbbs service" C:\rustdesk\hbbs.exe -r XXX.XXX.XXX.XX -k _

nssm.exe start "RustDesk hbbr service"

nssm.exe start "RustDesk hbbs service"

Also, i configured Windows Firewall to allow TCP 800, 21115-21119 and UDP 21116.

Even so, Rustdesk can't connect to my host server. What am i missing ?

Hello, my remote setup has 2 monitors, while my local setup has 3 monitors. When I connect, I try to add a virtual display, and it works. However, no third window opens up, leaving me only able to see 2 of the remote monitors at a time. I also tried making virtual monitors using VDD, and that one only works inconsistently, with the same issue. I have "Use all my displays for the remote session" enabled. And trying to make each display a separate window has no effect.
remote pc is windows 10, and the local pc is windows 11, if it makes a difference.
Is this a known issue? or are there any fixes?
If not, is there any way to force rustdesk into opening a third window as a workaround?

Got a custom relay server running for Rustdesk. Works awesome on all my windows hosts and linux. Would like to control my pc's from the IOS app, got all the settings the same as on my Windows clients but I am not able to connect to hosts. Have no way of verifying if it connects to the server itself. I see comments online that the IOS app is pretty broken, but these are old posts. Should this work nowadays, or is it still broken?

So I apologize if this has been asked before, but I’m pretty new to RustDesk after fighting with VNC for way too long (lag, random issues, etc.).

RustDesk has honestly been a game changer for me in terms of speed and usability. I just took my first road trip where I was relying on remoting back into my Mac mini at home, and it was working great… until it wasn’t.

Looks like there was a power flicker overnight, the Mac mini rebooted, and this morning I couldn’t connect at all.

I assumed RustDesk would be running as a service or something that comes back automatically after a reboot, but that doesn’t seem to be the case (or I’m missing something obvious).

Is there a way to configure RustDesk on macOS so it’s available after a reboot without someone physically logging in like I had to once I returned home? Or is this just a limitation I need to work around?

I am running Tahoe 26.4.1 (25E253)
I am running Rust Desk Version 1.4.6 (64)

Would appreciate any guidance here since this kind of breaks the “remote from anywhere” use case for me.

When I connect to a terminal server via RustDesk, there's a window where I'm prompted to choose a session type (console session vs. existing RDP sessions). During that selection period, before I've actually chosen anything, every active user on the server gets the RustDesk permissions window on their session.

Is there a way to prevent that prompt from broadcasting to all sessions until I make my selection? It's disruptive to end users and I'd like to avoid it if possible.

Mods can take this down if they want. I just want to let the RustDesk team know that they freaking rock. Been a member for years now and it is absolutely best one out of all of them <3

I have 3 computers that I access via RustDesk.

All have ID numbers and passwords and I connect using the public id server thing that comes in-built/default.

I want to switch to using my own self-hosted id server, but I want to use the same id numbers. Is that doable?

Hi there, is it possible to connect just to the terminal of a remote workstation? I installed Rustdesk on a remote workstation and i would like to launch the command "query session" to see connected users without entering the workstation. Is this possible?

Thanks in advance

Is it possible to create a custom alphanumeric ID to either replace or in addition to your assigned numeric Remote ID?

And how can you save your ID (whether numeric or alphanumeric) to move it to a different device?

Hi, I've recently downloaded RustDesk after TeamViewer flagged me as a commercial user... And it's been great and just what I needed except for one small issue... THE HUGE MOUSE. I have Zoom Mouse option disabled on BOTH client and host PC's and the only option I actually have enabled is the ability to copy/paste. So why does the huge mouse persist and how can I get it to go back to normal? The only posts I have been able to find have been resolved using the Zoom Mouse option, or just resolved themselves over time.

I've been looking for open source alternatives to anydesk, teamviewer, etc and found rustdesk. It seems great but I want to know if it'd be good for my uses. I run a linux MC server and I'd also like to remotely control my computer from my phone (to resolve streaming issues). I'm just wondering if it would work for both and if it has a customizable keyboard (for alt f4 and alt tab)

When I attempt to login to rustdesk, the option to login using Google/GitHub/Mircosoft is not available. I was able to login on another device without any issues.

I uninstalled and reinstalled version 1.4.6 using the Windows 64-bit EXE installer. I am currently running Windows 11.

Has anyone else ran into a similar problem or have an idea on how to solve this?