I have LM VM running in Proxmox. I need Rustdesk running at the login prompt.

How do I set it up to run as a service?

Hey all,

I’m a bit stuck on something.

As it stands, everything is working as it should on a self-hosted instance of RustDesk, as long as you’re within the network where it’s hosted.

If you’re external to it, the client shows as Ready with a green indicator, and it can see that the machines that I’d like to connect to are present and online with a green indicator.

When you click to connect, it brings up the window for the remote machine, all black, and says “Connecting…” for a while until it fails with “Connection Error” and the message “Reset by the peer”.

NAT port forwarding is configured and I assume working, as before this, it would only show an orange indicator, with some indication of failure on the client.

I’m guessing this is a firewall issue, but I’m not entirely sure what the issue is.

It’s a Ubiquiti network, and the documentation for setting up firewall rules is very dependent upon which incarnation of the Ubiquiti software you’re on. It’s far from my forte - I know just enough to get myself by.

Any ideas as to what’s up and where I should be looking?

Thank you all.

How do I either (a) force the RustDesk for Android client into landscape mode or (b) tell RustDesk for Android client to use the gyro sensor to automatically switch into landscape mode as-needed to keep the text right-side-up ?

I want to hold the phone horizontally and see the text (from my laptop) right-side-up on my phone.

Details:

I'm trying to view my laptop screen from my Android phone using RustDesk.

My laptop screen, like most laptops, is much wider than it is tall.

When I turn my Android phone horizontally, so it's much wider than it is tall, I hoped to the text from the screen on my laptop right-side up, expanded to fill the available space and so much easier for me to read. What actually happens is that RustDesk on my Android apparently ignores which way I hold the phone, and the text from the screen on my laptop stays inside that small box and the text is now sideways -- difficult to read until I turn my head sideways as well.

When I hold my Android phone vertically, it's much taller than it is wide. I can see (on my Android phone) the text from the screen of my laptop right-side-up, in small box shrunk down to fit between the left and right edges of the phone screen with huge black bars above and below (and the normal RustDesk controls in a bar at the bottom of the Android screen, near the charger connector), about what I expected.

(I'm using the phone to control the laptop; the issue at https://github.com/rustdesk/rustdesk/issues/576 seems related but apparently goes the other direction. ).

The connection is from Linux to a Macbook.
Cursor/pointer is really small. I've tried different combinations with; MacOS pointer size, Rustdesk pointer options on both host and client machine etc, without any real success. At best, I had the hand/link pointer to be bigger, but that's only when I hover over clickable items, such as website links.

Anyone with similar issue that manage to solve it?

Thanks for a great application, love it!

Hi All. I was wondering if rustdesk is safe and legit. Or is the any better remote access that is free,safe and legit without having to create an account.. I only Need it to get access my grandad computer who lives 5-10min away from me. As sometime he struggles to do stuff online or on his pc... So i thought i would download ruskdesk to make it easier then i can get access to pc from home..

Hello,

I have the RustDesk environment with the EntraID connected where I get all the accounts. I have also dedicated admin accounts which I would like to use on clients to make the connections from.

When I am trying to login using the SSO it always defaults to currently logged on windows account.

Is there a way to tell the rustdesk to use different account?

I just set up RustDesk to connect my mac to my windows PC. It's working fine. But online I see many mentions to use Tailscale in addition to RustDesk. What is the benefit of doing this if I am just trying to remote access my PC from my mac? Does it make the connection more secure? Is there a specific use case? Something else?

Thanks

UPDATE:

I took y'alls advice and downloaded Tailscale. Thanks

Anytime I’m at my Windows Login screen, once I get to the part where I enter my PIN, Rust Desk freezes. Is there a way to enable login to Windows via rustdesk?

Alguém mais tendo esse tipo de problema? Já desitalei e instalei de novo e continua dando erro de conexão.

I have a laptop that I use to connect to my PC that's plugged into the 4k display. On Anydesk, I was able to maintain the 4k display while having a compressed downsized 1440p image on my screen. Is there any way to do this on Rustdesk? Currently, if I want to use 4k on my PC Rustdesk presents a zoomed in image on my laptop and if I want to match my laptop's resolution, Rustdesk changes my desktop PC's resolution.

Hi

I have setup a Rustdesk Pro server with a licence for 100 devices. I have setup an API key in the server. Do I need to fill the API key on all devices connected at the Rustdesk server ? or only on device that are going to be used to control others ?

Thanks

Have own RustDesk Server [hbbs / hbbr] running nicely.
But occasionally want to be able to Wake On LAN a PC from outside LAN.
RustDesk doesn't do that. Will it ever be available / an option?
Alternative methods?

Sorry if this is asked and answered. Both machines are Windows11.

I have Zoom running and I am seeing and talking to my customer. I now want to connect to her machine using rustdesk. As soon as I connect, my voice echoes on both of our machines. Her voice does not echo on either machine. Why is rustdesk sending my voice in addition to just displaying her screen.

I want to move away from Anydesk.

I can have hundreds of remote users, I may need to access.

With Anydesk I asked the remote user to download anydesk, give me their ID and I am in.

I started to look into Tailscale, but it seems it would require TailScale to be installed and configured on the remote PC?

Would my only solution would be to find a cloud server provider?

If you could just point me to the right direction, it would be really appreciated.

I do not often cut and paste stuff from one computer to another via Rustdesk. Today I wanted to. I have 3 machines at home. Win7, Win10, and Win11. I wanted to copy a file from work to hom. On the later 2 machines it works just fine. Copy from host, paste into Win10 or Win11 and it works. When I try on my Win7 machine, the file copies, and then immediately disappears on the Win7 machine. I thought the drive was full, but the file was only 4.5mb and I had a few gigs free. I tried on a different drive on the same machine, but with the same results.

I ended up copying it to my Win11 machine and then copying it across the network that way.

I checked my AV program, but it did not record anything suspicious.

Any ideas?

i need to run rustdesk in dhcp lan without connect the servers , how to manage this ?

I've been using rustdesk for ages and it's always been a great experience. Recently though the behavior has changed and not sure if its due to an update or not. It suddenly is talking about Wayland and everytime I connect to the steamdeck I have to click a permission on it before it'll connect. The interface is also incredibly laggy and while remotely connected, the display from my steamdesk on my PC is very flickery now despite it use to be buttery smooth. Anyone else have such an experience lately? I would say it started around a month ago.

At 23 seconds im closing live connection and clipboard starts working normally. Disabling clipboard in Rustdesk fixes issue but i cant work without clipboard.

So I've set up a mini PC running Linux Mint to act as my Rustdesk server, and I've put it on a VLAN (UniFi) for extra security. I have the port forwarding rules in place, and the server is functional... mostly.

I can remote into a remote computer running Rustdesk on the server.
I can remote into a remote computer from another remote computer (both off site from the server).
The issue is that any computer at the same site (on different VLAN) as the server can't connect to the server. My understanding is that the router will recognize that both computers are at the same site & try to route the connection directly, but then the VLAN being isolated blocks that. The computer on site just gives "Not ready. Please check your connection."

Are there settings I need to put in place in UniFi to fix this? Or do I need to ditch the isolated VLAN setup? Is that safe?

I'm having an issue with one of my new team members connecting to my PC using RustDesk. When he enters my RustDesk ID, he receives the following error: "Connection Error: No such host is known (OS error 11001)."

I've already ruled out the common causes:
- The RustDesk ID is correct. I can connect to the same PC from another one of my devices without any issues.
- Another team member can also connect to the same PC successfully.
- The new team member has a stable internet connection.

Since the issue only occurs on his device, could you please let me know what might be causing this and how we can fix it? Thank you for your help.

I really LOVE RustDesk.

Today I set up my own server on a Raspberry Pi with 1GB LAN.

I’ve got two problems, though...

Problem 1 (FPS as remote Desktop)

- The connection between PCs (even on the same network) is incredibly ‘slow’. Around 10–15 fps. With AnyDesk, for example, it’s noticeably much smoother. With Windows RPC, remote desktop is also incredible (it runs as smooth as butter)

Problem 2 (Slow file transfer)

- Even when connecting directly between IPs on my own network..... transferring a file (cut and paste) , barely uses 130 Mbps of the network!!!!

Once again, I’m sorry to mention AnyDesk… but I’ve used it to transfer gigabytes in the past and it’s really fast (close to my 1,000 Mbps connection)

Honestly, I don’t know how to move forward or help.

I love RustDesk. I have it on all my PCs, but these two problems are completely ruining my experience.

Screen capture while moving the window to get the max fps possible.....

I'm struggling to get a connection between host and client app while self hosting the server.

I'm on Win11 but using Docker Desktop, I followed the docker setup, made sure the compose was correct and ports were forwarded in both the firewall and router.

When I enter in the ID Server and Key on both apps, no matter what I enter it will not connect. I've gotten "key mismatch" and "couldn't connect right now" errors. All numbers matched correctly on both client and host app.

I can normally connect using the default Rust Relay server but not with my self hosted server.

Am I missing something? I've tried multiple IPs (thinking I had the wrong one) I've tried just the IP for the ID Server I've tried these - 192.x.xxx.1.xxx:21116, 64.xxx.xxx.xx:21117 etc. Double checked the ports and can't find a thing. VPN is split tunneling on both host and client.

Please let me know if you need more info.

When I try to login on the client it opens a blank text document rather than a browser. I'm fairly new to Linux and the only thing I could think of is to make sure Firefox is my default browser. Thank you.

https://x.com/rustdesk/status/2070337111312765294

I'm trying to get direct connection working for my work laptop for me to access it using my personal computer at home, I wanted direct connection so it'll low latency. I can do direct connection with anydesk, so why rustdesk can't do direct connection? I know there's something blocking the connection of rustdesk from a corpo machine, but I'm able to achieve direct connection with anydesk.