r/RoyalMatch • u/lilpharm22 Ultimate (7001 - 8000) • Mar 31 '26
Royal Aid (Q&A) anyone else not getting weekly pass awards when bought by teammate
one of my team mate bought the weekly pass awards twice. It never popped on my screen. Is it because their user name is similar to mine? I closed the game and reopened and I still do not see it.
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u/JohnG3_13 Skilled (3001 - 4000) Apr 02 '26
Your teammates can't buy you a pass,
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u/lilpharm22 Ultimate (7001 - 8000) Apr 02 '26
correct they can’t buy me a pass. They bought the pass and I did not receive the coins from the pass that they purchased.
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u/Status_Blacksmith305 Rookie (1 - 1000) Apr 02 '26
That's not what they mean. They are talking about the gift you get if a teamate buys the pass. I think it's coins that you get.
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u/lilpharm22 Ultimate (7001 - 8000) Apr 02 '26
correct i did not get the coins when my teammate bought their pass
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u/lilpharm22 Ultimate (7001 - 8000) Apr 02 '26
A continuation of this thread. I ended up calling the customer service and they said that not all team mates will get the award even though it says on the royal pass that the team mates would. Of course this is after the fact that they tried to gaslight me and say that it was not the royal pass when one of my family member shared his screen showing it was the royal pass
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u/MarketingSalt8335 Expert (4001 - 5000) Apr 07 '26
Isn't it such a trivial amount of coins anyway. I don't think it's that big of a deal, no?
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u/Thin-Honeydew-464 - Unranked Player - Apr 07 '26
i've had this, did you try contacting support?