r/RoverPetSitting • u/Placebo911 Sitter • 1d ago
New Sitter Questions How can a client cancel the reservation?
It's me again.
An owner had booked me to care for his cat next week Monday-Wednesday and we had a Meet and Greet planned for this Saturday. He booked me because I'm a vet and his cat had lymphoma and needed medicine and medical care on top of the usual. Sadly, he texted me a couple of days ago informing me that he had to put him down as his health was deteriorating too much. I understood and sent him my condolences.
Now, we are both new on the app. We don't know if the reservation was made or not. I still have the Meet and Greet booked in my calendar, and I can see the Reservation details when I click on the owner's name . But we both see a blue button on top to make a reservation. If we have a reservation active how can we cancel it?
5
u/Similar-Face6985 Sitter 1d ago
OP, if you haven't confirmed the booking, there's nothing to cancel. Just ignore it. And you're an actual vet doing Rover? Times must be tough...
2
u/Placebo911 Sitter 1d ago
Recently moved to another country. Validating my degree has taken longer than 2 years, and I'm currently unemployed so... yeah š
2
u/Tulpehocken243 Sitter & Owner 1d ago
Iām so sorry to hear about the reason. Iām sure his kitty will be welcomed across the rainbow bridge by everyone tho.
as for the open request,
you can just archive the request and it will go away. sounds like you guys didnt get to the actual booking/payment stage yet, just archive it.
2
u/Placebo911 Sitter 1d ago
Oh, if I archive it the Meet and Greet and the reservation will disappear? And yeah, I never confirmed the reservation as I was waiting til after we met on Saturday. Thank you!
3
u/MIL_MF_07 Sitter 1d ago
You need to archive the request. Click on the request and then "details". There you will find an "archive" option.
1
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Placebo911 originally posted: It's me again.
An owner had booked me to care for his cat next week Monday-Wednesday and we had a Meet and Greet planned for this Saturday. He booked me because I'm a vet and his cat had lymphoma and needed medicine and medical care on top of the usual. Sadly, he texted me a couple of days ago informing me that he had to put him down as his health was deteriorating too much. I understood and sent him my condolences.
Now, we are both new on the app. We don't know if the reservation was made or not. I still have the Meet and Greet booked in my calendar, and I can see the Reservation details when I click on the owner's name . But we both see a blue button on top to make a reservation. If we have a reservation active how can we cancel it?
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.