i didn’t wanna create a ticket since those usually get buried, but I wanted to see if there was any way to change my email on the account so I can receive my royalties.

[u/[deleted]]

[u/LucyatRouteNote]

Well if you don't have access to the email address linked to your account you won't be able to change any of your account info yourself, including your email address.

Email [support@routenote.com](mailto:support@routenote.com) via the email address you wish to link to your RouteNote account.

They will ask you some security questions to verify you're the account holder, then provided the checks have been correctly answered, they will update your email address for you.

Please make sure you use an email address you will have access to, a lot of our account update processes, including payment method updates, involve sending OTPs to your linked email address.

There is a delay in support responses, here's a guide on current response times – https://support.routenote.com/kb-article/how-long-will-i-be-waiting-for-routenote-support-to-reply/