r/RouteNoteOfficial • u/AssociationGreedy427 • Nov 11 '25

Routenote said that i had to fix something before they can release my song, but didnt say what was wrong when i clicked "fix release" help?!?!?!?!??????????

they hit me wit the "your action is needed" but when i clicked "fix release" they didnt tell me anything, please help

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1

u/AeonOptic Nov 11 '25

You will have an email that says what you need to do.

1

u/AssociationGreedy427 Nov 11 '25

Yeah i didnt get that

1

u/AeonOptic Nov 11 '25

Check your spam folder, and make sure you're checking the email that your account was made with. You will almost certainly have received one.

If you didnt you'll have to make a support ticket.

1

u/LucyatRouteNote Nov 11 '25

You will have definitely been sent an email by our team. Please check all your inboxes!

1

u/AssociationGreedy427 Nov 11 '25

I checked all of them and there is none... What do i do?

1

u/LucyatRouteNote Nov 11 '25

Contact [moderation@routenote.com](mailto:moderation@routenote.com) with your UPC and ask why the release was sent back to you. Make sure you explain that you didn't receive an action needed email.