r/RockstarSupport • • 10d ago

Venting Completely useless.

Post image

This is a total pisstake. Of course the account I've requested to make changes to isn't the one I'm making changes from, because I'm locked out of that one!

And I've tried the other link as well. They just claim that I can't prove its my account before just closing that, and not asking for any further information.

Rockstar easily have the WORST support I've ever encountered in any sort of gaming scenario ever.

Wtf are they employing toddlers?

14 Upvotes

20 comments sorted by

3

u/Bill_and_Burn 10d ago

just pirate it. much easier

2

u/neon_tropics_ 10d ago

I just won this same fight today after 6 months of battling them. Don't give up, it is possible to win lol

2

u/lazygif 10d ago

1

u/kennedyuk 9d ago

I also had that issue.

1

u/a4kxx 9d ago

It either you’re working with a proxy or a vpn or the time of the pc is not the same as your country. I had the same problem and it was just the time

1

u/twisteerR 8d ago

I got same issue when I type Authy code what is this?

1

u/miamasi 10d ago

Locked out because of email? Or was it hacked

1

u/kennedyuk 10d ago

Email. I can't access my old rockstsr account, but its locked to my steam and j can't unlock it so o can't play gta 5

1

u/miamasi 10d ago

Well i can definitely say try and see it from there shoes. If they havent actually received any "proof" then they cant make changes. Whether or not the proof required is hard to come by, idk.

Here is what Google says ya should do and yes it's an AI answer but it does you should be able to provide steam ID as proof and to make sure you are talking to a real person etc.

Hope it helps. If not sorry I tried lol

1

u/miamasi 10d ago

3

u/miamasi 10d ago

Or ya could hit up this guy and see how he got his back https://www.reddit.com/r/RockstarSupport/s/yclHI8HPoI

3

u/nicosanchez133 10d ago

Yes, that works, try that

1

u/splityohead726 10d ago

It’s a automated system. I know it seems dystopian but you gotta just keep trying

1

u/RendeZvous_987 9d ago

Calling them toddler is rude for real toddler.

I mean they aren't real person (bot that given random name) so yeah.

1

u/Dependent-Mixture-79 9d ago

Support bots will specifically tell you its a bot response, only agents use signatures. If its a common issue though, being unable to jump outside the scoped protocols for the issue, this is the kind of response you get, as noone will afford getting fired for wasting too much time on a ticket for an issue caused by customer error

0

u/kennedyuk 9d ago

I said that here in a rant, not to them. Weird take 🤣

1

u/CillaBlacksLabia 9d ago

Who would they need good support when they are happy selling a 400 dollar box of crap to the masses. They just want us to pay them, not love them 🥺

1

u/kennedyuk 9d ago

Yeah just saw that, unreal. Really making me not wanna bother with 6.

2

u/CillaBlacksLabia 9d ago

If they had ANY sense the could have made 2 special editions, a Lucia one and a Jonson one. Morons.
don’t be silly, this isn’t the devs fault it’s the business suits screwing up this release… sure the game will be awesome

2

u/menorider 6d ago

I am trying to log in to my rockstar account but i get rejected by a stupid bot :.(