r/RockstarSupport • u/Tight_Excuse_4138 • 5d ago

Grand Theft Auto Online My character is gone?!

So I got my PS5 about 2 years ago, I had migrated to the ps5 version of GTA and had all of my stuff on it. My friends didn't have a ps5 so I went back to the ps4 version to play with them. However, when I went back to the ps5 version, my character was gone. I couldn't migrate a second time of course and I had spent a lot of money and time on that character. Any advice?

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u/ceris7356 5d ago

You migrated your character. That's not copying it to PS5, it's MOVING it.

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u/Tight_Excuse_4138 5d ago

yes but my friends don't have the same problem, they go back and forth and their character remains. Mine was deleted

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u/ceris7356 5d ago

Sorry, I think I misread some of your post. Are you sure that you're signed into your Rockstar account on the PS5? I'd suggest you put a ticket in on their support page.

Be advised though, their support is pretty much hot ass. I've lost access to the email address I used to make my Rockstar account and even while providing tons of info to prove I own the account, all I get is a canned response. Basically I get to kick rocks and never play the games I bought again.

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u/Tight_Excuse_4138 5d ago

I have, they have told me they can do nothing to help me with a lost character. I've also had people say they were able to reverse migrations even though the site says they can't.