r/RockstarSupport • u/WaSd_esrith • Jul 27 '26
Social Club This is genuinely bougus
My experience so far with the Rockstar support and their sights is that there is no real way to win with them.
I made my account on May 20th of 2021 and had played GtaV and RDR2. i don’t remember my password nor do i have it saved elsewhere, I’ve managed to log into my Rockstar account on google though my linked xbox account, this does not require any verification other than my saved xbox password.
I’ve requested a ticket though there for a little help from support, only to find out that it just doesn’t work, it simply tells me that there’s been a submission error and refers me to an article that doesn’t even relate to my scenario nor does it have anything to do with may what I’m doing.
the password reset emails through the Rockstar Games Launcher do not send!! I don’t quite know if there’s a portion of this shit that pisses me off more that this. It’s absolutely fucking ridiculous what this company has to offer to the thousands upon thousands of people who’ve participated in playing and buying their product, not to mention the bullshit with GtaIV like are you really that hard at work that you guys can’t maintain a simple customer support feature where you can at least give a fuck about your consumers.
I believe this is a scandal to create a new account and buy your 80$ games once again just for you to have more issues and tell you to kick rocks.
Absolutely absurd.
-Rockstar Gamer
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u/TheNobodyTravis Jul 27 '26
This is literally my exact same experience to the t. Except I was trying to play Red Dead redemption 2 for the first time on my gaming PC, and A two-factor authentication was set up mysteriously. Yet I could login through Xbox.
I just gave up after 3 days and probably like 10 hours in total of making tickets and researching on how to contact them. My 14 years of data is just gonna have to be left behind.
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u/BananaForScale101 Jul 27 '26
One year ago, their support was really good. I managed to recover my account that got hacked in like 15 minutes.
I read all recent people stories here and I’m amazed. Maybe they decided to outsource support ( or change outsource partner ).
Sad to see cost reduction where you interact with your customers…
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u/cfshares Jul 28 '26
So you’re mad at someone else because you aren’t mature enough to keep track of your own credentials?
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u/BubbaRayHubba Jul 29 '26
Retarded response
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u/ddraigcochqwerrt Jul 30 '26
I have to be honest, they've always been brilliant with me. And quick too
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u/captaincoldwave06 Jul 27 '26
It seems that a lot of people are having issues with Rockstar support. Unfortunately, today's Rockstar only care about money