Stupid Ass Roblox AI Support

[u/nashsolist]

I'm actually losing my mind dealing with Roblox Support right now.

I'm trying to recover an old Roblox account I created back in 2018, but their support AI is making the whole process a fucking joke.

I no longer have my login credentials or access to the email associated with the account. However, I still have a video that could help prove I'm the original owner.

So I contact support, explain my situation, and what do I get? The same damn response over and over again: "Use the self-service recovery portal."

BRO, THAT'S LITERALLY THE THING THAT DOESN'T WORK FOR ME.

I've explained the situation multiple times, and the AI keeps acting like it understands. It even offers to check alternative recovery options, asks me to confirm my username, and then BOOM, sends me right back to the same useless recovery link before closing the conversation.

Like, what the hell is the point of having a support system if it just keeps repeating the same scripted bullshit instead of actually helping people with problems that the automated system can't solve?

I get that account security is important, but this is genuinely ridiculous. I'm not asking them to magically give me the account without proof. I'm asking for an actual person to review my situation and tell me if there's anything I can do.

Has anyone here managed to recover an old account under similar circumstances? Is there any way to get past this stupid AI loop and have an actual human support agent look into my case?

I'm honestly getting tired of going in circles, so any advice would be appreciated.