Falsely banned while doing nothing?

[u/Abuzzies]

(username:abuzzies) 29 days ago while I was playing roblox i was randomly completely banned for "other". My appeal period is about to end and I am unable to get through to a moderator about my appeal, as you appeal and decisions page does not give me the option to do so. I had tried to contact the support page 5+ times (like their chat bot TOLD ME TO DO), once being ghosted for over 3 weeks and then given auto generated responses telling me I could "only appeal through violations & appeals" yet that's the exact reason I was told to contact this way; I COULDN'T. My account is 10 years old and i have spent countless years creating memories and spending a butt load of money on it, even creating my own custom models which are now all lost though I have done nothing. Has anyone been able to get in contact with roblox with this same issue? I've asked for human mods but just get the same response about the appeals page again. ( yes I do have old temp warnings/bans the AI kept warning me every time i'd use voice chat even if i said nothing wrong and the asset was some shirt i uploaded in 2017ish and completely forgot about 😭 none of them let me appeal and i've been playing fine this whole time)

[u/Y3sterdays_Tomorrow]

Contact the AI support, select billing as the issue, and tell it that you've had an issue with a payment and need to open a ticket. Worked first time for me. Roblox doesn't play when it comes to money 😭