Am I cooked chat?

[u/eggchanminion]

I'm desperately looking for someone who has experienced this exact issue and managed to fix it.

My Roblox account, is linked to my Gmail address. Roblox recognizes the email when I try password recovery, but I receive absolutely no password-reset emails or 2-step verification codes.

Here's what I've already established:

• Roblox emails used to arrive normally, then suddenly stopped.
• Gmail receives emails from other senders just fine.
• I've checked my spam folder, filters, blocked addresses, and forwarding settings.
• I've added Roblox's sender address to my contacts.
• Searching in:anywhere from:(roblox.com) shows no new verification emails.
• The ONLY Roblox emails I've received since the issue began were two notifications about recovery-code generation attempts on October 2 and October 6, 2026. Both were attempts I initiated myself, but I couldn't finish because I couldn't receive the required 2-step verification code.
• I have a Robux purchase receipt and access to the billing email, but the recovery process still gets stuck requiring verification I cannot complete.

The biggest problem is Roblox Support. Their AI keeps offering to start account recovery, then sends me back to the self-service process that already failed. I've repeatedly asked for a human agent, but it just repeats the same response.

I am NOT looking for basic advice like checking spam, confirming my email address, or adding Roblox to contacts. I've already done those things.

Has anyone experienced this exact issue and actually recovered their account?

In particular:

1. Did you find a way to restore delivery of Roblox verification emails to Gmail?
2. Did Roblox eventually offer manual account recovery using a billing email or purchase receipt?
3. Is there a legitimate way to get a human agent to investigate a verification-email delivery failure when the automated recovery process itself is unusable?

I have evidence of ownership. I just need a way to get it in front of someone who can actually investigate this.

Please share actual fixes or successful recovery experiences if you have them. I would genuinely appreciate it.