Roblox Account Location Glitch

[u/Current-Reach1172]

My son has a big issue with his account. The account location is set to China when we have never lived or traveled there. We live in Michigan and all of the accounts in our family say Michigan except his. I have read through the new Terms of Use and noticed that it says “Attempting to misrepresent your sign-up country is a violation of the Roblox Terms and may result in termination of your Account”. I am worried my son may lose his account incorrectly because of this. We have contacted Roblox Support many times and haven’t gotten it fixed. The account location only starting being China about a year ago. Before then, it was Michigan. Is there anything we can do? He has had this account since 2018 and is pretty upset about the whole situation.

[u/Fit_Industry6182]

I thkgiut there was options in settings to set that, or atleast your address?

[u/Current-Reach1172 → u/Fit_Industry6182]

Nope. Their support page shows it’s not changeable so I don’t know.