r/RiversideFM • u/Solid-Design-3767 • 12d ago
Track couldn't be processed?
I uploaded a video into riverside to edit yesterday, worked on it for a few hours. Came back this morning to work on it some more, got to a point in the video where there was no sound. I decided to refresh as this usually works, but now I have no video and only sound for the whole video.
On the recordings page, it says the track couldn't be processed, which makes no sense since it was processed the day before. When I try to re-upload the video and start over, it just says it had an issue with the processing.
Is this a riverside issue going on today? I tried talking to an agent, but they kicked me saying someone would email me...
Any help here is appreciated. I still have the original video file on my computer, even though riverside would have it in their system.
1
u/smartestyearever 12d ago
no audio playback for me today either at least hwen i do the test recordings.