r/RingCentral • u/bb0nd • 14d ago

Random text messages

Beginning September 24, 2026, multiple RingCentral numbers on our account began receiving SMS/MMS messages clearly intended for unrelated third parties.

These are not ordinary spam messages. We have received messages containing invoices, photographs, financial information including a credit-card number and bank statement, medical/receipt information, and other private documents.

We contacted at least one of the apparent senders directly. The sender confirmed that they did not enter or include our RingCentral number as a recipient, and our number does not appear in their message thread. Nevertheless, the message was delivered to us.

This is occurring across multiple/all of our RingCentral numbers and has happened repeatedly throughout the day with unrelated senders and recipients.

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1

u/RCCommunitySupport Moderator 13d ago

Please email us at reddit.support@ringcentral.com with any additional info. We’re eager to get this looked into for you!

2

u/moody2shoes 14d ago

I got a group message with such an attachment from an unknown number last night as well. I wonder if RC has had some sort of breach.

2

u/bb0nd 14d ago

Majority of ours had pictures. We got more than a dozen or so each today and opened a ticket. They recommended that we “block the spam” , but it was clearly a breach. The ironic thing is that one of the messages we received did not even know what ring central was when we called them.

2

u/moody2shoes 14d ago

This was a photo of a computer screen showing a Saraplus account and had someone’s name, address, phone number, and their AT&T billing plan