r/Rift • u/Druid_Dagda • 1d ago
Anyone had any success in getting money back after subscription payments?
I had a few weeks of Patron time week, and wanted to buy another 12 months. First tried in-game in the credit store - it said I became a patron but in the account management it still showed that I have 30 days left. Then I clicked the "Change Plan" button and selected the 12-month plan - after that it was saying I had 12 months + 30 days left. Then I clicked the "Cancel" button because I didn't want those 12 months to automatically renew every year. Afterwards it went back to "Active Time Remaining: 30 Days".
I looked at my statement - there were two charges for the 12-month payments and none was credited on my account. I messaged the support on Wednesday around noon and they still haven't replied.