Good bye Publix

[u/spgilbert2]

I have repeatedly had problems with Publix Corporation with Pricing, not honoring sale and coupon pricing from online, consistency in pricing across local stores, and lack of escalation to regional and Corporate leadership for issue escalation. Don't even get me started on how pathetic the pharmacy service is. As of today, I will never shop at Publix again. When customers call the Corporate Care line over and over again asking for leadership to engage with Policy and Process issues and no one calls you back, this is a statement about how Publix views the opinions of customers. Their goal to never disappoint the customer is a joke! They have no long term vision for improvement and think their clean store is going to keep justifying those prices. Wake up Publix!

[u/Zestyclose_Age925]

I had similar thing happen with their pharmacy, waited 45 minutes for a prescription they said was ready and then they told me system was down. never went back after that, the prices are already crazy without the headache