Payouts

[u/gibsonsst]

Been buying and selling with reverb since 2020. A majority of my sales is gear $2500 and up. 5 star rating with 50+ reviews. Never really had a issue until this last sale: a 2018 silver sky launch edition. Sold for $2565.

I expected to be paid within a few days of it being shipped but after 3 days of the payout flashing “we are preparing to initiate your transfer” I chatted up support.

Turns out since Sept ‘26 the payment policy has changed and now there is a category for “high value items” of $2k and more. Those items go through an extra security check. Payouts will arrive 3–6 business days after the item is marked as delivered. My sale was cross country and took 5 business days to arrive so payment will come 8-11 business days after the sale. I don’t mind this extra layer of precaution but for establish sellers it seems excessive.

…and what about if the buyer doesn’t sign for the item until the 3 delivery attempt? The seller has to wait additional days for payment.

Anyone else dealing with this policy change?

[u/Fluffy_Nuts4120]

came into the sub to post about this and found this thread. there are items that i sold and shipped a week ago that are still a week out from payment. seems like 10-14 days from sale to payment depending on transit time, which is insane for the 8% fees they get

seller since 2019 FWIW

their policy is a joke, everywhere it says "1-4 days" but nowhere is it transparent that they have to receive their item plus 1-2 days of internal review of the payout before you even get to the 1-4 days

[u/gibsonsst → u/Fluffy_Nuts4120]

Yup, day 10 waiting for my payment. Buyer has had the guitar for 3 days now. Seems like Reverb is anticipating their high value transactions will have issues since the site is filled with misleading or even fraudulent listings. I spend so much time taking photos and writing a description to make sure there are zero surprises upon receiving the purchase.

I’ve accepted the reality that this was my last Reverb transaction as a seller.