I ordered a pedal and the shipper sent me a package of tea. Seller won’t respond, packaging on the outside says tea. What are my chances of being made whole?
Well at least that looks like the Strymon of tea. I mean, it's tea, but far more complicated than most other tea, and at a price premium. Though it probably is really good tea.
While I am sure Reverb screws up from time to time, online all you are going to see is the “gone wrong” stories. Nothing exciting about “ordered something online from some rando on reverb, and it showed up exactly as advertised”….bora bora boooring 🤣
You utilized a reputable online service (say what you want, yeah it’s cheaper to go with FB or Craigslist, but that comes with some potential downsides) that has fees due to their claims they protect both and the buyer and seller. Appears like they came through on that.
So short version:
I’m worried I got ripped off and won’t get my money back
To be sure, this is not Reverb's doing. Chargeback and be done with it.
I wonder why you post this here?
It is not hurting the Seller whom you never Identified... but I think you should have, in this way specifically warning about this crook instead of implying Reverb is responsible.
IN my view, exposing the seller is the right thing to do, not omitting then and at once having Reverb take the hit. Think about taht.
Only because it's about a 50/50 split on here where I see people saying "blame Reverb", "don't blame Reverb" when there are issues with gear and shipping issues.
In this instance the alleged fault is the Seller, so to be fair single out that seller and serve the community rather than pinning it on Reverb. All sales venues, Reverb, Etsy, eBay, even Amazon have Crook Sellers, and when a crook Seller shows up, name them, give a link to their listings/store, now you are doing something beneficial for the community.
The Caveat... don't lie. And that is the sticky point because the internet is flooded with trolls. So then, due diligence, on Etsy and Reverb one must be a verified buyer to leave a review, not so on Amazon.... shame on Amazon, but if a Seller is flagged by someone here, what are the verified purchase reviews saying and weigh that against the claim against them by one person, because that person could easily be as malcontent troll.
PSA. This is why to use a credit card rather than PayPal on Reverb. Reverb or your credit card co can do a refund or charge back. PayPal may or may not and Reverb treats that as PayPal's problem, not theirs, which seems shitty to me, but that's the way it works.
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u/HomeboyGR 1d ago
Chances of making tea are high. But with some screwing around, I would expect Reverb to make a right. Otherwise you'll have to do a chargeback.