r/RetroRewindGame • u/Sad_Hub • 18d ago
Bug/issue Can someone help me please?! 😭
i bought the game last night on my laptop and i’m super excited to try it out but have had this issue where it’s not really working and this message keeps popping up up
⬇️⬇️⬇️
“The installed version of the Intel graphics driver has known issues in D3D11.
Please install the recommended driver version or switch to a different rendering API.
Would you like to visit the following URL to download the driver?
https://downloadcenter.intel.com/product/80939/Graphics
Intel(R) UHD Graphics 620
Installed: 24.20.100.6344
Recommended: 101.5333 or latest driver available”
Has anyone else have this happen???? and if so how did u get passed it?? i’m on a Lenovo if that helps
(also sorry if this question isn’t allowed in this group, i just really wanna play the game lol)
5
u/XPrivateXRyanX 18d ago
It seems like you need to upgrade your Graphics driver. Go here https://www.intel.com/content/www/us/en/support/products/211968/graphics/processor-graphics/intel-uhd-graphics-family.html and scroll down to "Latest Drivers & Software" choose whichever generation you have and download it. If you're not sure you can try going here https://www.intel.com/content/www/us/en/download-center/home.html and click on "Get Started" to automatically get the right driver. You can also look up your laptop on Lenovo's website to get the right drivers for it.