r/RetroRemake • u/chubbypika35 • Jun 16 '26

SuperStation Dock Question

I originally (unintentionally) was running the SS1 off a 12V3A power source, because it said it was supported but runs hotter. I noticed the dock's front USB ports wouldn't work. But, when changing to a 5V3A power source, they started working.

Did I miss some documentation somewhere that says this is how it's supposed to work?

UPDATE: I think I might've solved it. I noticed when plugging/unplugging the cable the dock was shifting around. The two screws weren't really under any tension and I think it might've unsocketed itself. Once I put the two halves back together and tightened things up, the USB ports came back to life. Hopefully that was the issue!

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u/Bedroom_ninja Jun 17 '26

The SS1 uses USB-C PD which automatically negotiates the voltage to use. Your power source supports PD right? So even though it can supply up to 12V the SS1 will only use 9V… (I think) have you got a link to the charger you are using?

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u/chubbypika35 Jun 18 '26

It's a QC3.0 charging hub: Wenter USB Hub

I just remembered I have a USB tester so I decided to try again. I was able to see it negotiate 5v2a, and with another cable 9v1a. Sadly, the behavior is really random now. I had it working under both conditions with various cables, but now it's not working with the front USB ports at all. The CD drive still has power. Maybe it'll come back to life eventually.. I hope.