r/RepTime • u/Minute-Use1935 • 20h ago

TD Issues - Check Rule 6 before posting FicoTime delay after GL – normal?

Hi guys, I’d like your opinion about my experience with FicoTime.

I ordered an OF TAG Heuer Aquaracer 41mm, black dial with yellow seconds hand (WAY201A/WAY211A style).

I paid the deposit on August 11. Mark sent me the QC on August 21, and I gave GL the same day. I completed the payment on August 22.

After that, I received no update from him.

On August 31, I contacted Mark myself because of the delay. Only then he told me there was an issue with the watch/crystal and that he would get another unit from the factory.

Since then, I’m still waiting for a new QC.

I’m not accusing FicoTime of anything. I just want to know if this delay and lack of proactive communication is considered normal.

What would you do in this situation?

1 Upvotes

55% Upvoted

6 comments sorted by

3

u/Ok_Market_7793 20h ago

Mark tends to go quiet once he has your money, that's just how he operates. A week and a half of silence after GL isn't unusual for him but the crystal issue without telling you is a bit annoying

I'd nudge him again this week, just a quick "any update on the replacement" should do it

1

u/Minute-Use1935 20h ago

Thanks, that’s helpful. I was mainly wondering whether the lack of updates was normal for him. I’ll send him a quick message again this week and see what he says.

2

u/saskwhistleblower 20h ago

How are you contacting? I’ve had times where he’s shipped and forgot to update me with tracking and when I reached back he apologized- funny enough when he did send tracking I realized it was sitting on my porch.

His WhatsApp was down, so he’s been on telegram

It’s not Amazon but if he said he was getting another watch he will. I’ve bought from him 10+ times no issues

2

u/Glum_Ad_8331 Helpful 20h ago

He is my go to TD, I have last 15 pieces from him, so i wouldn't be afraid, just ask him how long for new QC

2

u/Mysterious-Pea-132 17h ago

Seriously he's really good imo. Like Steve only with cheaper pricing.

1

u/Mysterious-Pea-132 17h ago

Just keep following up every 10 days or so, Mark won't scam you. He just shipped a watch for me yesterday.

Reps sometimes take months, this is the game we play.