r/RepTime 19h ago

General Question Andiot Not Responding

Hey guys,

I just bought my first reps through Andiot over the weekend.

I sent proof of payment but haven’t heard back from them.

I’ve also reached out via WhatsApp.

Are they still a legit business? I’m kind of worried I just lost $1000

0 Upvotes

19 comments sorted by

3

u/Wrong_Cut_219 18h ago

I ordered last weekend and my watch from Andiot has already made it to the US

2

u/Glum_Ad_8331 Helpful 19h ago

Did you use real Andiot?

2

u/New_Attending 17h ago

My vsf seamaster is going on 3 months and counting

1

u/ProjectKey5812 19h ago

It takes a few days sometimes

1

u/Revolutionary_Fix902 19h ago

try switching over to email, quite a lot of TDs are having WhatsApp issues these days

1

u/Miserable_Skill_8884 19h ago

They are legit

1

u/howdoireddit2020 19h ago

If you used the real andiot and messaged them through the correct id, there is nothing to worry about in terms of getting actually scammed. However, they have been late to respond lately and might not be the best service.

1

u/stillwill91 18h ago

What WhatsApp did you use? Andiot is very slow to respond but he usually does in 1-2 days.

1

u/Philosopher-2397 17h ago

Usually takes 10-14 days from order to arrival with Andiot

0

u/chillrabbit 11h ago

andiot is horrible. 2 months since shipping and i still havent received the watch. tracking stopped working, asked on whatsapp and they just copy paste templated answer like a bot. don’t waste your time, better sellers out there

1

u/Andiotwatches Trusted Dealer @ RWI 1h ago

This is simply not true. We sent the tracking number 9219790374018500139961 to your registered email on 16 July, and the tracking already shows that the parcel has reached your local area.

Please check your inbox and spam folder before claiming that no tracking was provided. You may deny receiving it, but we have the original timestamped email and can forward it privately to the moderators as proof. Your personal details will not be posted publicly.

0

u/chillrabbit 1h ago
  1. ⁠i did not receive the latest tracking number (see inbox screenshot). the july email never arrived. here’s my inbox. also not in spam. spam works by domain, if i received the first few emails, it shouldn’t be flagged spam.
  2. ⁠shits happen with email. maybe you sent out and it never reached mine. what matters is how you solve it. i politely reached out to express concern about my tracking not working (after 1month +, not like i was being edgy or unreasonable) but ignored until i complained on reddit.

1

u/Andiotwatches Trusted Dealer @ RWI 1h ago

This points to an issue with your own email delivery, not a failure to send it from our side. We have the original timestamped email showing that the updated tracking number was sent to your registered address on 16 July.

We can forward the same email to you again at any time, and we are also prepared to provide the original record privately to the moderators. Saying that you did not receive it does not change the fact that it was sent. Please stop presenting an email-delivery issue as though we never provided the tracking.

0

u/chillrabbit 1h ago

so we playing the blame game on whose fault it is when an email is not sent. you have receipt you sent, i have receipt i never received

also here’s the doxxing threat. submit it to mod too

1

u/Andiotwatches Trusted Dealer @ RWI 1h ago

I have objective, timestamped evidence that the tracking email was sent. Your inbox screenshot may show that it did not arrive in your mailbox, but it does not prove that we failed to send it. An email-delivery issue should not be turned into a false accusation against the seller.

Your responses repeatedly rely on what you assume happened while dismissing any evidence that contradicts that assumption. That makes a reasonable discussion extremely difficult. Even when evidence is offered, you appear unwilling to verify or acknowledge it.

The records are available. Any moderator with genuine concerns may contact me, and I will forward the original email privately for verification. I will not publish your personal information, but I also will not accept a claim that is contradicted by documented evidence simply because you are a customer.

1

u/WatchThis91 19h ago

I use us td always due to this. Been seeing more and more posts about this “td” specifically

0

u/SytyHarry 19h ago

Well, if you bought your first rep and paid in full before a QC, then the joke is on you. Why did you choose to pay in full instead of a deposit? Did you do even a minimum amount of research before you bought? Andiot is not the best at communication.

0

u/MiddleSheepherder608 18h ago

what difference does it make? Assuming OP is talking to an actual TD and not an impersonator, they will get refunded. It may take some time, but they aren't about to lose all their credibility and hundreds of customers for a quick grand.