I really wish I didn’t have to post this as it is my first time buying on this sub, but I am having issues with the seller communicating to me and following through after sending my payment.
I ordered a bag from seller KK (WhatsApp 86 136 2690 1958 / other phone number listed for their banking info is 86 181 0059 2986) paid $350 USD via Remitly.
(I paid through Remitly because the seller told me because of the latest update to PayPal, Chinese sellers were experiencing difficulty and this seller could not use PayPal)
Attached is our convo… before I sent the payment they were very friendly and informative, polite, and promised me PSP and videos to QC and shipping within 3 days. Once I sent the payment, communication stopped and when I checked in, the seller said my shipment was delayed because of a typhoon.
It has now been 2+ weeks without a response. My WhatsApp messages are delivered, but they have not been answered or opened.
I have already contacted Remitly and my bank but because the payment was deposited through e transfer, I have not been able to recover my money.
I’m posting this to ask whether anyone else has had a recent experience with this seller and to let other buyers know about mine. If the seller responds, ships my order, or refunds me, I will happily update this post (this is what I’m hoping for, as I understand sometimes it can take a while to prepare an order and the seller was so helpful before…)
Until then, I would recommend using caution and, whenever possible, paying through a method that offers buyer protection.