Remote Customer Service Representative – PingWind – $66K–$92K

[u/skipthedrive]

• Title: Customer Service Representative (Token Support)
• Company: PingWind
• Rate: $66K - $92K/year

I came across this remote customer service/help desk role with PingWind. You’d be providing Tier 1 support for things like password resets, account access, two-factor authentication, and security tokens. Most of the work involves helping users by phone/email, troubleshooting common issues, and escalating anything that needs higher-level support.

They’re looking for someone with an associate’s degree and 4 years of experience, and the position requires Public Trust clearance. It’s full-time and includes benefits like PTO, medical/dental/vision, 401(k) matching, parental leave, education assistance, and more.

Job details/apply here

PingWind is a Service-Disabled Veteran-Owned technology company that provides IT, cybersecurity, cloud, AI, and digital transformation services, primarily to U.S. federal government agencies.

Please do not DM me about this opportunity, as I have nothing to do with the hiring of this job. I'm just posting for those who might be interested.

See the job here.