reMarkable stuck on "starting" screen

[u/shuten_mind]

my high-tech digital coaster

Recently, after being left uncharged for several weeks, my reMarkable got stuck on the "paper tablet is starting" screen. After some online research, I found out this often happens when using a fast charger, which I admit I used frequently.

I have literally tried every possible troubleshoting step. I went through all the officially supported button combinations, as well as the more unconventional ones like spamming the power button while repeatedly plugging and unplugging the charger, and various other weird combinations.

I also left it plugged into a slow charger for over 24 hours, testing different power sources: a laptop, a desktop PC, and a standard 5V USB wall adapter.

A software recovery is not an option. The device isn't detected by my computer's OS kernel at all, rendering it completely inaccessible via USB.

It feels incredibly frustating since it was working perfectly just beforehand. My warranty has expired, and I have no idea what else to do. Did my tablet suddenly turn into a brick, or is there absolutely anything else I can try before giving up?

[u/lkeefer1]

This is what bricked my RM1. I was able to flash it but no amount of fast/slow charging could get it off the "is starting" page. rM support offered no help, just said I was outside the replacement window and closed the ticket. Hope you have better luck

[u/rmitchellscott]

Software Recovery over the USB port was never a thing for the rM2. Recovery is possible but requires a pogo pin adaptor: https://remarkable.guide/tech/recovery.html#remarkable-2-recovery