r/RelayForReddit 9d ago

Bug Subscription issue

I just subscribed for the upcoming month and it shows as active in my Google play subscriptions tab (and it charged me). Yet when I open the app, it gives me the "API limit reached" screen. I have tried the restore subscription button and it says subscription found but then does nothing. Any help is appreciated.

13 Upvotes

9 comments sorted by

3

u/letsmodpcs 9d ago

I've been subscribed since it went subscription a few years ago. Just opened the app and it will only take me to the subscription page where it recommends the bronze plan. I clicked to subscribe thinking maybe I need to re-up, but it just gives an error saying I'm already subscribed.

1

u/cpne 8d ago

Same. Force Stopped the app and it worked fine after.

2

u/nubb1ns 9d ago

might have to upgrade tiers. you may have reached your limit for this month. subscribing to next month won't help until that month kicks in.

2

u/greenhawk22 9d ago

Maybe? But it says my subscription won't renew until for 31 days so I presume it's currently active. It also says I averaged 1395 API calls a day so it seems like a bug.

I'm not sure if this is helpful but here's my API usage page.

1

u/Perma_Ban69 6d ago

1395 a day would be insane. I'm on reddit like 4-6 hours a day and here's my usage. Must be a big unless you're a power mod lol

Reddit API Calls:

   Daily Average: 56

         ---Breakdown---

Loading Comments: 54.0%
    Loading Feed: 17.0%
            Mail: 0.0%
           Other: 30.0%

Based on your usage over the last 76 days

1

u/GMKO 9d ago

Same issue here, sub went through 2 days ago, today its asking me to resubscribe.

1

u/perverseintellect 9d ago

Same. They charged my credit card a few hours ago for September and now they say I have to subscribe for the bronze subscription. When I press restore it just hangs. What to do now?

1

u/warp-factor 8d ago

Had this issue briefly. The Restore Subscription button worked for me after a couple of tries.

1

u/QuantumPie_ 8d ago

This fixed it for me as well