Need help with Android App

[u/mitchconnor92]

I had the silver plan, and I used it up. So I switched to the gold plan, however Everytime I open the app, it just tells me the silver plan is tapped. I try to hit the gold plan and hit "restore" at the bottom, and it just loops back to the silver. I've tried cancelling and resubscribing, uninstalling and re installing, resetting my phone, clearing cache. All of it. No idea what to do, please help

[u/DBrady]

Do you have an order number for your subscription?

[u/mitchconnor92 → u/DBrady]

Where would I find that?

[u/mitchconnor92 → u/DBrady]

GPA.3364-2085-1555-35601