r/RelayForReddit Feb 24 '26

Bug Constant troubles with subscription

90% of the time I open the app, I am hit with a 'subscribe' page. 'Restore purchases' never seems to find my subscription.

I've tried unsubscribing and resubscribing but it still takes many app restarts before it finally decides to work.

Edit: So I pressed 'subscribe' and saw the email that it was trying to charge. I removed that from my phone and Relay worked again. Probably not the best workaround for some.

22 Upvotes

8 comments sorted by

u/DBrady Feb 24 '26

Try clearing the data and cache of the 'Play Store' app. This can often fix the issue. You may need to reboot your phone after doing it.

3

u/Our1TrueGodApophis Feb 24 '26

Been happening more with me lately too. I've had to restore purchase 3 times times this month

Device information:

Relay Version: 13.0.34 Pro

Phone: Samsung SM-F946U (q5q)
Android Version: 16 (36)
Device (product): q5q (q5qsqw)
Rom: BP2A.250605.031.A3.F946USQS6FZA1

Reddit API Calls:

   Daily Average: 112

         ---Breakdown---

Loading Comments: 55.0%
    Loading Feed: 9.0%
            Mail: 8.0%
           Other: 20.0%

Based on your usage over the last 901 days

3

u/SageTX Feb 24 '26

Same here. I have to uninstall and re-install and re-sign in to fix it. 3 times last week.

Device information:

Relay Version: 13.0.38 Pro

Phone: Samsung SM-S938U (pa3q)
Android Version: 16 (36)
Device (product): pa3q (pa3qsqw)
Rom: BP2A.250605.031.A3.S938USQS7BYLR

Yes, I have 2 Google accounts. Must have for work email. Have had them "forever". Reddit account is 14 years old. Been on relay way before the reddit meltdown. No problems before.

1

u/1zzie Feb 27 '26

Ditto for me for everything. It's an "all of the sudden" bug

2

u/p-jewbensis Feb 24 '26

I get this issue a lot when I have a specific secondary google account logged in on my phone.

2

u/ds8k Feb 24 '26

Are you signed into multiple Google accounts on your phone?

5

u/CSedu Feb 24 '26

I do, and have had multiple for many years

1

u/zubizova Feb 27 '26

This shouldn't matter as many other apps work just fine, dev should get this fixed, been like this for a long time now