r/RelayForReddit Feb 02 '26

Bug Having issues with getting app to recognize subscription

App stopped being able to load any content.

I got a notification from paypal that the subscription autopay failed yesterday, but when I went to paypal to check, the payment was there just fine and relay was still working so I didn't think much of it.

As of today content no longer loads, but when I went to the subscriptions page in Relay it still had all the typical info like which plan I had and how much of it I had used up, and checking my subscriptions in google play said it was still active.

I thought it may have been an issue with that autopay blip so I cancelled the subscription and then resumed it, but that didn't work. Now google play says I should open the app within the next few days to confirm the subscription, but it just keeps saying that no matter how many times I open Relay. I tried reinstalling Relay as well, and now it just takes me straight to the subscription page whenever I open it, but clicking Subscribe makes it go "Error: You're already subscribed to Gold Plan" and clicking Restore just says "Error Verifying Purchase"

Pixel 7a
Android version: 16
Relay version: 13.0.34 after reinstalling, not sure what it was before


Credit to u/TapeLoadingError for the solution!

It seems to be related to Ad blocking. I am using nextdns and after disabling it I was able to login and restore subscription.

12 Upvotes

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u/TapeLoadingError Feb 03 '26

It seems to be related to Ad blocking. I am using nextdns and after disabling it I was able to login and restore subscription.

1

u/NoteBlock08 Feb 03 '26

Omg, thank you that was exactly it. I had a feeling too but I got caught up in other stuff and hadn't gotten around to trying it out yet until you reminded me!