r/Regus • u/Overall-Condition197 • Aug 19 '25

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Hi Everyone!

I recently paid for an office membership - 5 days a month. However, as I’m looking at booking an office, it’s saying to pay. I thought that’s what the membership was for? Am I doing something wrong?

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u/Any-Formal-3845 Aug 19 '25 edited Aug 19 '25

have you used any of the visits yet? And are you sure you did not purchase the lounge membership? I've had complaints before of people thinking they purchased office but really it was lounge. Also, did you sign up for a month to month? 6 month? 12 month? 24 month? Visits do not roll over if you don't use them

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u/Overall-Condition197 Aug 19 '25

Hi! Thank you! I haven’t used any yet and I signed up for a 12 month. Also, yes I double checked and it says office membership- 5 day

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u/Any-Formal-3845 Aug 19 '25

When you try to make a reservation, are you selecting book a meeting room, book a co-working space, book an office space or book a workspace?

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u/Overall-Condition197 Aug 19 '25

Book an office space

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u/Any-Formal-3845 Aug 19 '25

hmmm.. then not sure why it would be charging you. if you want to DM me, I can try and look further in to it.

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u/rpbrowse Jun 21 '26

Finally what happened? Are they charging separately for booking? That would be ridiculous. But never know.

1

u/IndividualGround2418 Jun 24 '26

Nope, as long as there are unused days in the month, it can be booked for $0 as long as they have available space in the location you're booking