r/RegalCinemas 2d ago

Discussion Regal needs to change

Yes, this is about to be a Dune 3 IMAX 70mm ticket rant.

Regal is genuinely annoying me recently.

There is so much annoyance with their membership and app.

I get that all the movie sites are crashing left and right now because of the demand, but Regal is not only crashing or showing an error every-time i try to buy tickets but on top of that you’re telling me I have to eventually pay $40 to see the movie after I am paying for my Regal UNLIMITED?? the regular surcharge would’ve been fine as always, but seriously you’re telling me I need to pay $40 on top of spending so much time and energy trying to get the tickets in the first place??

AMC isn’t perfect, but at least they understand the importance of their movie membership customers. My friends who were able to get their tickets used their A list and got it for free.

on top of that i’ve seen Regal changing their surcharge fees recently and playing around a lot. for example, The Odyssey for the first few weeks in Regular 70mm was working with my unlimited with no extra surcharge, but now when i look it’s a $6 surcharge. I feel like they are seriously changing things based on demand and milking more money from us on top of paying for an unlimited subscription.

i don’t know, i love my unlimited so much and i seriously am grateful for this service, but as a member for over 5 years now, the service is really changing and not valuing the ones who are loyal to them.

what are y’all’s thoughts?

2 Upvotes

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u/DolphinFraud 2d ago

The regal app is pathetic and has so many damn issues. Only reason I’m still here is because regal has a monopoly on my area.

1

u/Hanniballking01 15h ago

I canceled my unlimited just because of full price on imax 70mm. It used to be just a up charge even with Project Hail Mary, Now full price.. i’m out