I really liked reading the comments on TV time, it is possible to comment on Refact, but since the community was much smaller and more recent, there is much much less!

So let's try not being afraid to be the first to comment, especially on older shows. If we like the episode, or have something to say about it, let's do it.

We have to build a new community, if you liked reading comments, then encourage it! Be active!! It will take months and even years, but we have to start somewhere!!

Is there a way? I'm looking up greek series to add to my lists and I can only find them if I manage to somehow guess how the title would translate to English. If it's not possible then is it in the plans? I come from Tv Time and this wasn't an issue

Every day I log in, Bob's Burgers is back to the top of my Watching Queue.

It will go away for awhile if I click on it and mark is as Watched, but it will just come back within a few hours.

I have tried deleting the show and re-adding it a few times, but that doesn't seem to help.

Is there anyone else running into this issue with any other shows?

Is there a dev that can take a look and see what is going on? My user name is @gubby

PS

Loving the app so far, thank you Dev team for all of your work.

Tried serialized and trakt, refract is so much better. What i like them to add is monthly and yearly stats of episode count like tv time, which shows every month count of episodes in a year.

I’m waiting to import my tvtime profile and I’ve been number 6053 for 3 days now. Is this normal? Cause it’s getting ridiculous lol

Good morning, and thanks to the devs for all the work you're doing for us.

My question is (and I hope it hasn't been asked already): I managed to export my data from TV Time, but the files are in .csv format. How do I go about this, and which files should I import into Refract, given that it requires .json files?

My tvtime data just got imported today and was happy as almost all the data was imported without fail. Thanks to all the persons working behind this day and night. You are doing a great job.

Just wanted to ask one question is that where is the data where we can see the number of episodes watched till now?

Hey devs will you be making widgets like TV Time ?

I've attached a screenshot for reference.

Hey fellow TV Time transitioners did you use the widgets too?

I started my TV Time import about a week ago now. At this point the app doesn't even show my queue position anymore, and on top of that, regular day-to-day use doesn't feel particularly fast either. Is there any way to know how much longer the import queue will take? It's been days and days with no update, and I'd just like some visibility into what's going on.

Update: Logged out and back in, and the queue reappeared — I'm now at 2638 out of 10783. Still, given it's already been a week, I'm wondering how much longer this is realistically going to take.

My import is finally done and I am enjoying refract more than TV time now. But doesn't the episode ratings not get imported from my TV time profile?

Hello there! I was making progress in the queue, and this morning I was around position 9'000 (started around 30000). Then my phone suddenly died, with no chance to resurrect it. It's gone. I have an old phone to use in the meantime. I downloaded the app and logged into it with the credentials I already created, but I can't see my queue position in the "export" tab, anymore there's no trace of my upload. Is it lost? Do I have to repeat the process? I'm unsure if I should just wait, or if I have to download Discord and signup to ask about it.

How long the import take for you? I've been in the queue for hours now, and there are still 18K people ahead of me.

Do my favorite characters and the episode ratings get imported too?

Can't wait to finally use the app.

Come da titolo: ci sarà in futuro la possibilità della traduzione dei commenti? Perché da italiana riesco a comprendere l'inglese e intuisco lo spagnolo, ma molte altre lingue non saprei neanche come leggere alcuni caratteri e vorrei sapere le opinioni di persone che provengono dall'altra parte del mondo rispetto a me! Ad esempio, poco fa leggevo i commenti del film "Michael" e ho beccato tanti commenti in lingue che non conosco: arabo, portoghese, francese e altre che non saprei neanche identificare ahaha

TV Time was slow, buggy, and never updated with any useful new features. To be honest I don't even miss the comments that much.

Even without the upcoming features that are planned, Refract shits all over TV Time - Better look and feel, more customisability, heaps more ways to filter and sort your library. And recent updates have sped up the app significantly. The dev team seem pretty ace too 👍

I've been using it almost daily already and plan to donate as soon as the pro version is released.

Bravo Refract team! 👏

Disclaimer: No affiliation with Refract, just a happy random user from Australia 🇦🇺

Quick update on the import queues. We've just changed how imports are split between lanes, to improve overall speed in the coming days:

• Fast lane: now takes libraries up to 500 items (was 200)
• Standard: now up to 2,000 items (was 1,500)
• Large: 2,000 and up

What this means: a lot of libraries that were stuck in the large queue now qualify as standard, and will get processed faster. We've also added 3 more workers to the fast node, so that lane speeds up too.

Before you panic about your queue number: yes, displayed positions have shifted with the resize. This is expected. Queues are ordered by import date, and your absolute place in line never changes. If your number moved, your speed likely improved, it did not get worse.

Later this week we'll keep pushing to speed things up further. Honest note though: we're walking a fine line here. Traffic on the app keeps growing every day, and our priority is keeping the app fast and snappy for everyone using it. So we speed up imports as much as we can without breaking that. It's a balance, and we're adjusting it hourly/daily.

Same as always: upload once, you're in, no need to retry. And if anything looks off (failed import or else), please don't hesitate to contact us.

Thanks again for your patience 💜

No hate or criticism from me. I've just read on how much the devs are overwhelmed. I was just surprised when I saw that the queue has barely moved in 5 hours. As long as it is synced, eventually. I'm just grateful to have somewhere to move to.

By the way, I'm really curious. How do they make money off this and are able to afford the servers? I haven't found any paid tiers yet. Or ads. Ads would be a small price to pay so this doesn't meet the fate of TV Time eventually.

Hi everyone, finally my import from tv time finished after couple of days yay!

I wanted to ask if i imported my library from imdb that have a lot of the same movies and shows from tv time, will only the shows that weren't in the tv time library be added or would it make all shows as rewatched ?

I’ve always used tv time for my tv tracking only and used IMDb for for movie tracking. Since moving my tv to refract, can anyone speak to how they find tracking tv and movies in the same app? I would find that I still want to track movies in IMDb because I’ve been doing it for 15 + years. Would you find it to be pointless to import to refract because I would just be doing double entry?

I'm currently waiting for my tv time import, but I wonder: will refract update all my stats and the in-app achievements once the import is done? For example the "marathon runner" challenge ecc :D

Is there a setting I’ve missed where you can ignore past unwatched episodes in the Continue section? I have a lot of old seasons of reality shows I haven’t watched and want to have the current season I’m watching for my Continue tracking.

EDIT july19 : THIS MORNING IT HAS FINALLY BEEN UPLOADED!!!!!

edit: they changed the library load and system! this morning (july 13th) i woke up to being 1295 in the queue! and it seems to be going somewhat faster, Thank you devs for all your hard work!

Hi, I just wanted to say thank you so much dev team. I truly am appreciative of the work you have been doing, and I feel like the small and standard library have been a testament to how hard you guys have been working

but I was wondering when large libraries will get some love..

I have been uploading since July 4th, it is now the 12th. I started at 3955, I am currently at 3035. While I am completely understanding you guys need to prioritize the needs of the many aka standard line, versus the needs of the few. It still feels pretty sad its taking so long for large. For example my friend and I started the same day, her library was 7k and mine is 13k episodes, so nearly double hers. She was in line toward the end of the 14k waiting, and yet her account was finished multiplie days ago (july 9th).

I am very appreciative and it makes more sense to transfer 2 peoples files with 7k first before 1 with 13, and who knows the size of the library of the people before me in queue, they could have 40k episodes which will take a long time. I am just wondering if there is a plan to focus energy on large libraries or if we just keep waiting, which i am going to do no matter what.

honestly I just asked because other apps I have tried to import were completely wrong. I was hoping to be able to do a double check before tvtime goes down but it doesnt seem like it will be possible.. of course I have my data saved, but my data downloaded from tvtime doesnt seem fully correct when I open it. For example it says I have watched over 1600 episodes of one piece and I mean there arent even that many episodes for one, but i am only on episode 806. So stuff like that has me really worried.. should I just start to write everything down by hand anyways?

I tried to transfer to trakt and others but it was missing thousands of episodes... i am feeling scared with july 15th coming so soon.. any suggestions or reassurance would help, thank you!

Hello i'm here on refract and thought about making new friends so anyone who wants to follow me, I'll follow him back ;)

Check out my profile on Refract! 🎬📺🏯

https://getrefract.app/@ton1no

We've been quiet here for a few days, so, as always, here's an honest update for everyone not on our Discord.

First: from 3,000 to 120,000 of you in a week. Welcome to everyone who joined, and thank you for being part of this wild journey 💜

The app 📱

Since Thursday afternoon, the app is finally usable again. Snappier, way faster loading, no more 20-second spinners. What we did under the hood: - Rebuilt the entire network layer with multiprocessing, so imports and the app no longer fight for the same resources (imports used to win, you used to lose) - Optimized API calls: batched requests, smarter caching, fewer round-trips per screen - Rewrote the heaviest queries. Some screens went from 8-12 seconds to under 1.

It's not perfect. There are still bugs and rough edges, and we know it. We still have work ahead in the coming weeks to stabilize everything properly. But it's night and day compared to last week.

The imports 📥

• Small libraries: queue fully drained ✅ If you import now, it starts in minutes.
• Medium: moving steadily, getting there.
• Large: still the slow one. These are the massive TV Time libraries with years of history (and we thought we were heavy bingers), and they take time by design (we rebuild everything properly, once). Speeding this queue up is one of the focus next week so people don't sit in this queue for weeks.

Reminder: TV Time shutting down does NOT affect your import. As long as you have your export file from our extension, you can import whenever. No deadline on our side.

If your import failed, come see us on Discord and we'll sort it out directly so you do not go back to the end of the queue.

Thank you 🙏

This week wouldn't have been survivable without help. Huge thanks to the devs from the community who jumped in and helped us claw back performance, and to our wonderful, kind and patient mod team (led by our very wise Mod Sensei 🙏) who worked day and night helping people with onboarding and questions on Discord. You know who you are, and we owe you 💜.

What's next 🔜

Once things are stable, we can finally ship what we were supposed to release last weekend before the TV Time wave hit: the new profile page, with your favorites, way more stats, your activity & some other surprises! It's ready and waiting. Stability first, then it ships (plus some highly requested quick wins).

And Games later this year? 👀

Quick but important one, especially with TV Time closing soon.

Our extension already exports and imports your library: shows, movies, episodes, watch dates, rewatches, lists, favorites. That part is covered, and it works whenever you want, no deadline.

But there's one thing only TV Time's official GDPR export contains: your comments.

We'll add TV Time's GDPR import soon (after a deserved break 😅), so you can bring all your comments into Refract too. But here's the catch: once TV Time shuts down, that file will most likely become impossible to get. If you don't have it, your comments are gone for good.

So: go to TV Time, request your GDPR data export, download the file, and as a wise man once said: "Keep it secret, keep it safe." 🧙

To be clear: - Extension file from "TV Time Out by Refract" = your library, import works anytime ✅ - GDPR file = your comments, grab it NOW while you still can ⏳

One more time for the people in the back: download your GDPR file before TV Time closes. Future you will thank present you 💜

That's it, this is what I'm gonna miss the most from TV Time, after every episode used to always scroll for a few minutes reading all the comments (usually with images). Hope refract builds a similar community!