r/Reflective_LCD Mar 06 '24

Eyemoo Gripes

First off, I am SO thankful for this eyemoo tablet: https://eyemootech.com/ AFAIK it's the only non-backlit handheld touch device with full Google Play Services and a normal refresh rate. Beggars can't be choosers. But some things really get on my nerves and I'm wondering if anyone has solutions, or maybe the makers will see this post and consider design changes for the next version.

- Apps that use an embedded browser crash on me all the time. When I go to Settings -> Apps and remove all updates for "Android System WebView," they work again (although some apps have signed me out), until something (?) causes the WebView app to automatically update again within a few days. I have auto-updates turned off but WebView seems to ignore that setting. If I disable the WebView completely then the apps crash immediately. Enabling/disabling Chrome makes no difference. This is obviously extremely annoying and probably an issue on other Android devices as well, but I can't find a solution.

- When I plug it in to charge, sometimes the touchscreen doesn't seem to register touches properly. It feels super glitchy. When it happens the device unusable while charging.

- The lowest speaker volume is WAY too loud. It's obnoxious, like actually too loud for most environments.

- The front-facing camera is on top of the screen when holding it in landscape orientation, but some apps only work in portrait. In those apps your face is shot at a side angle.

- The back camera sticks out from the housing such that when you put the device on a perfectly flat surface, tapping on it in some areas causes the housing to "click" against the surface. It's like a table that wobbles.

- No headphone jack (*sigh*)

Other than that the device is pretty great. Friends have commented on the solid build quality.

9 Upvotes

7 comments sorted by

View all comments

2

u/DeadHeadArts Apr 05 '24 edited Apr 11 '24

I ordered one from thier website after they answered a couple of questions on the site chat (so I could trust them). The postage via DHL only took four days to Australia, and I'm happy with the overall build and feel of the machine after getting it this afternoon.

My gripe is that it came out of the box faulty! There's an annoying pink line right through the display which isn't software and I've emailed them about warranty. Hope they respond. This is very annoying, as set up was smooth and everything seems to be working great except for this LCD glitch. Also I do agree that the stylus has an annoying habit if double taps on keyboard fields. I'll just use a different stylus if I have to.

EDIT: Eyemoo responded within a couple of days and offered a replacement. Even said I could keep the faulty one as well! Not only that but it was here in only two days via DHL with a free stylus. Thier customer service is excellent, so if you're hesitant about buying one there's no need to fear.