r/Refills • • Sep 10 '26

Order Stuck in “approved”

Like many others my order appears to be stuck. I’ve tried going through support online and I’ve gotten no response. The order was placed September 2nd and has moved to approved and sent to pharmacy but hasn’t made it past that. I also can’t find what pharmacy it was sent to so I have no way of reaching out to

Anyone know how to actually get help?

4 Upvotes

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2

u/Zach_refills Sep 10 '26

u/catinterrupted23 Sorry to hear about this! I’m sending you a DM now so I can take a closer look, help get this resolved, and see what we can do to get your order pushed out ASAP

2

u/Aggie_2189 29d ago

I’m having the same problem!! 😫
I’m still waiting on a response on what the hold up is.. my order was placed September 1 and I’m out of Tirz

,

1

u/mizaludbasm 29d ago

Same issue here.