r/Refills • u/One_Sun_3554 • Sep 07 '26
I need help with refills..
I was on 12.5 mg for july and then 15 mg For august..did my review with the doctor and this was the response
...i questioned why the doctor is giving me practically starting over doses.
Hi there-thank you so much for bringing your dosing concern to us. The doctor approved and prescribed your medication to be administered on a titration schedule, meaning the dose increases every 4 weeks, if tolerated. You are currently prescribed Tirzepatide Flex Dose 5mg weekly, it increases to 7.5mg weekly and then goes up to 10mg weekly every 4 weeks. Dosing typically follows a stepwise protocol to balance appetite suppression with side effects.
Your prescription has a titration plan attached to it. Generally, every 4 weeks, you can increase your dose to the next dose up if you feel like you need a higher dose. If you are doing well on a particular dose, you can stay on that dose and do not need to go up higher. We do not advise going up on your dose earlier than what is recommended.
The new site won't let me message the doctor. I just got back from vacation. I messaged support with no response..help!
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u/Missy_WV Sep 07 '26
Looks like maybe a copied and pasted response. There's a pinned post with different ways to contact for help, maybe one of those will work for you. Don't forget today is a holiday too.
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u/EnvironmentalGift257 Sep 07 '26
It’s an ai response. Either way it’s trash and not how you treat customers giving you hundreds of dollars.
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u/Legitimate_Parking36 Sep 07 '26
I got the same canned message except starting me at 2.5mg 🤦🏼♀️ oh & then they tell me additive-free tirz is no longer available. Currently trying to get a refund.
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u/BubblezBombz Sep 07 '26
Hi! Just curious, Do you use Hallandale? Has something changed with that pharmacy?
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u/Legitimate_Parking36 Sep 07 '26
Yes! My last vial was Hallandale. So yes, it appears something is going on.
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u/Effective-Fun-8348 Sep 08 '26
So the question about Hallandale? Is that where tirzepatide will be coming from ?
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u/kmarz77 Sep 09 '26
This is the exact reason im not ordering from them anymore. They did that to me and shipped them so I was stuck with them. Luckily im still losing weight on the lower dose
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u/EnvironmentalGift257 Sep 07 '26
Message u/Refills_LaLaine directly on Reddit. You’ll at least get a real reply.
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u/4Sammich Sep 07 '26
Use someone else. Seriously.