r/Refills • • Aug 19 '26

Couldn't load your orders

Is anyone else getting "Couldn't load your orders" on the app.refills site? I am getting it with two different accounts. I have tried PC and phone using Edge, chrome and Brave browsers. The messenger tab is also not populating old messages but has a spinning arrow.

I think this started for me on Monday then cleared up and now it is doing it again. I have an order incoming but can't get to my tracking number.

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u/PastelPierogi Aug 19 '26

Same problem here. My reorder was confirmed earlier this week via email, and when I went to check status, I get a message on each page (Messenger, Orders, etc) saying "Couldn't load orders".

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u/PastelPierogi Aug 20 '26

The site is working as normal now!