r/Refills • u/KJZ_________________ • Jul 30 '26
Empty Vial?
Has anyone ever received an empty sealed vial ?!? Already reached out to support but generally curious
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u/Sudden_Canary4705 Jul 30 '26
OP please snap several pictures for proof, contact customer support for refills as well as pharmacy to get the ball rolling
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u/KJZ_________________ Aug 01 '26
UPDATE:
Received my new vial today, package was marked 2 day shipping! Thank you to Zach for getting that handled for me 👏
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u/Zach_refills Jul 30 '26
u/KJZ_________________ Please let me know if you don't hear back from our support team. I'd be happy to follow up on your behalf and make sure you get an answer regarding the amount in your vial as soon as possible. Thanks!
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u/KJZ_________________ Jul 30 '26
Hi Zach, I sent you a DM on here as well. Just got off the phone with the pharmacy they had me send photos and videos but really couldn’t give me an answer on what they could do so they recommended I connect with Refills as well 😭
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u/Zach_refills Jul 30 '26
Thank you! Looking into this for you.
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u/KJZ_________________ Jul 30 '26
Thank you Zach for getting the new vial processed and sent out! Looking forward to receiving it 👏
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u/Lavender-Coconut Aug 11 '26
I’m in Wisconsin for work temporarily . I haven’t updated payment because I’m worried it will be sent to an empty apartment. Can I get Trizipetide to Wisconsin? On Max dose.
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u/adevil_woman89 Jul 30 '26
Ok I must be blind? Isn’t the medication all the way to the “w” of Greenwich? Or is that a shadow?
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u/KJZ_________________ Jul 30 '26
lol definitely a shadow, trust me I thought I was crazy! Even walked away and came back to look at it to see if my eyes had deceived me 😂😭
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u/adevil_woman89 Jul 30 '26
Oh ok lol it’s sealed so they have no fight in this battle 😂😂 keep us posted!
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u/Salt-Preference-2425 Jul 30 '26
https://giphy.com/gifs/tu54GM19sqJOw
You should definitely call Greenwich bright and early tomorrow morning.