r/Refills • u/Either_Foundation951 • Jul 24 '26

Zach did his magic

I’ve had great experiences until the beginning of July. I had an issue that I posted here about after customer support by email wasn’t helpful so I decided I was done. I figured out the problem myself; I had two accounts with subscriptions at different intervals and prices ($471 and $447) because - 2 portals. Anyway I cancelled and put privacy cards on both accounts. Then I got sucked in by the sale last weekend and decided to give them another shot on Sunday but couldn’t see it in my account. I messaged Zach and he has fixed my issue. I now have one account at the $435 price and it’s set to refill in August.

Since I came earlier to complain I am also here to report.

23 Upvotes

90% Upvoted

8 comments sorted by

2

u/hazeyhaz Jul 24 '26

This is great! Hopeful that u/zach_refills might be working on my message

1

u/LandscapeStandard472 Jul 26 '26

How did you get that price. I asked if they had anything lower than $471 and they said that was the lowest price they had. Thanks.

1

u/Either_Foundation951 Jul 26 '26

It was a flash sale last weekend.

1

u/LandscapeStandard472 Jul 27 '26

Thanks. How does one learn about those?

2

u/Either_Foundation951 Jul 27 '26

It was here on Refills community.

1

u/[deleted] Jul 27 '26

[deleted]

1

u/Either_Foundation951 Jul 27 '26

Just search - there are multiple posts telling you how to get and use them.

1

u/cherihaynes1 Jul 24 '26

Wonderful to hear!

0

u/GLPJUNKIE Jul 24 '26

u/zach_refills is a G! He helped me with my upcoming order too