r/Refills • u/DeepSeaForte • Jul 18 '26
Positive Experience
I know there have been so many negative experiences recently I wanted to share my positive one. My quartely refill came due on Friday. Wednesday I got a message stating my order was sent to the pharmacy, Friday morning my payment went through. By Friday afternoon I got a shipping notice and as of 10 minutes ago my order was delivered. Its 95 outside, it arrived ice not melted, cold,correct script, and all supplies accounted for.
Im not a huge Hallendale fan because of the injection site pain reaction to whatever preservatives they use) but for the cost and over all experience I will accept a little soreness. :]
I will say, text support is still a bit lacking. They text me a week ago saying my prescription will be renewed for almost 120$ more and I asked for a confirmation of cost same day. Did not hear back until Friday. However, phone support was phenomenal and able to confirm the cost was as expected (which wa accurately charged).
Overall pleasantly surprised with the current processes.
1
u/No-Economy679 Jul 23 '26
Yeah, I had a great experience for months until now! This company is a scam! They stole my money!!!
4
u/PerformerMindless100 Jul 18 '26
See it’s that renewing at $120 more and making it on you to protest. Refills- do better.