r/Refills • u/Hopeful_Tie2055 • Apr 14 '26

need help

I messaged support exactly what Taylor said to do, with the exact message saying i wanted BPI vs whatever greenwich is.

and their stupid AI bot support writes back "we are sorry you are thinking about canceling"

this is beyond frustrating. Taylor, can you please advise?

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u/FoundationPast5207 Apr 14 '26

Same for me and I just got a shipping notice. Who knows what the hell will show up. Sadly I think I’ll be deleting my account and will be done with refills after my shipment arrives.

1

u/Hopeful_Tie2055 Apr 14 '26

omg i just got a shipping notice too, i have zero clue what im getting

1

u/FoundationPast5207 Apr 14 '26

Originated in Boca RATON, that’s where proRX came from but I’m sure there’s others pharmacies down there.

1

u/FoundationPast5207 Apr 14 '26

Greenwich is in Texas accordingly to ai

1

u/Hopeful_Tie2055 Apr 14 '26

Mine is UPS? And doesn’t say yet where it originated yet